Kelly Honda

This was my second lease with kelly. They’ve always dealt with me fairly and been upfront. The staff are responsive and helpful, outlining all the pros and cons clearly and without spin. They’ve always dealt with me fairly and been upfront. The staff are responsive and helpful, outlining all the pros and cons clearly and without spin. Services for my cars has also been easy and excellent with them. More

Honda Kelly is the best manny Ruiz is the best he is professional and courteous and great professional and courteous and great More

Easy and smooth buying experience I had with all staffs. Thank you everyone for all. Thank you everyone for all. More

Amy Grigoryan is one of the hardest working sales person of all time. She helped me at a super fast pace and got me the best price possible. I would recommend anyone that want to buy a car to choose her as of all time. She helped me at a super fast pace and got me the best price possible. I would recommend anyone that want to buy a car to choose her as the sales person. More

Angel was very knowledgeable and helpful when I got my new car. He went above and beyond to get me a great deal and I had a great experience buying from him. new car. He went above and beyond to get me a great deal and I had a great experience buying from him. More

Very helpful and knowledgeable. They were extremely quick with the service provided and were straight forward with everything. They were extremely quick with the service provided and were straight forward with everything. More

They have a Great Service and they help with everything I was looking for answering every question I had. was looking for answering every question I had. More

Angel Isales, was our sales rep very professional and helpful, our transaction was smooth and easy, would definitely recommend him to anyone looking to purchase or lease a vehicle. helpful, our transaction was smooth and easy, would definitely recommend him to anyone looking to purchase or lease a vehicle. More

Joseph did a good job. I had a nice chat with Brian Kelly. Appreciate thmhe overall professionalism. I had a nice chat with Brian Kelly. Appreciate thmhe overall professionalism. More

I came into the dealership looking for a Honda Civic Sedan Sport, as my lease was nearing its end. I made it very clear that I wasn't interested in anything else. I was then assisted by Sal Castro, who Sedan Sport, as my lease was nearing its end. I made it very clear that I wasn't interested in anything else. I was then assisted by Sal Castro, who presented me with options, but none of them met my preferences. I politely asked him to contact me when the specific car I was looking for became available. A week later, Sal called to inform me that he and his manager had located the car I wanted. When I arrived, however, Sal presented me with a Honda Civic Hatchback instead. Confused, I asked him where the car he had promised was, and he responded, "Sorry man, my manager made a mistake, but let me show you what we have available." At that point, I decided to stay and see what other options they had. Sal then showed me a 2025 Honda Touring—well outside my budget, which I immediately declined. Only after I shut down both options did Sal inform me that they actually had the exact car I had originally wanted all along. I felt as though my time, trust, and kindness had been taken advantage of, and it became clear to me that there was a scheme between Sal and the manager to mislead me. We eventually agreed on a Honda Civic Hybrid Sport, and I thought the situation had finally been resolved. However, just a month after purchasing the vehicle, it broke down on the highway. I took it to service, and they claimed there was nothing wrong with it and couldn’t explain the breakdown. Thinking everything was fine, I continued using the car. The very next day, it broke down again—this time in a parking lot, blocking cars from leaving. I was lucky it wasn’t on the highway, where I drive daily. At this point, I was furious and felt unsafe with the car. A brand-new 2025 Honda Civic, with zero miles on it, should not be breaking down after just one month. I went back to the dealership and explained the situation to Sal, asking for the name of the manager involved in my purchase process (as I had every right to know). Sal refused to give me a straight answer, instead saying, "Every manager was involved." It was clear to me that whoever was involved had a personal relationship with Sal, and I asked to speak with any available manager to address this issue. When the manager finally spoke to me, despite my clear concerns about the car’s safety after two breakdowns, he refused to offer a trade-in or provide an alternate vehicle. Instead, he insisted on "fixing" the car. Given that the car broke down within a month of purchase, I do not believe any amount of "fixing" will make me feel safe in this vehicle, and he should know that. This entire experience has left me feeling misled and unsafe. I urge the dealership to take responsibility for this situation and address it properly. A new car breaking down within a month is unacceptable, and I am still seeking a resolution to this issue More