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Kelly Grimsley Kia

Odessa, TX

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rated
443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

February 04, 2021

The person in the shop in the service area was very nice and very polite. I didn't like however bat while my car was in getting worked on I had sales people trying to sell me a brand new car I know that tha More

by ROCLAK777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Steinle, Brandon Grimsley
Feb 19, 2021 -

Kelly Grimsley Kia responded

Thanks for the honest review. We don't mean to be annoying. As far as your oil leak is concerned, may I suggest laying a piece of cardboard under the area suspected of leaking overnight. If there are NEW oil spots on the cardboard bring it, and your vehicle to us as soon as you can for another inspection.

February 04, 2021

Amazing place to get your vehicle serviced. They figured everything out very quickly and efficiently. They are perfect with every service and I can always look forward to my next visit. More

by SEANCROUCH24.SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wise, Wil Steinle, Brandon Grimsley
Feb 19, 2021 -

Kelly Grimsley Kia responded

Thanks Sean, we do our best to expedite our sales and service customers through our different departments. Efficiency, quality work, and that extra attention to detail is the key to our success!

February 04, 2021

Very professional and friendly customer service. My wife's exact words were, "it was nice to see females working in there"... she has never been intimated by the male employees she says but some women More

by whitegdie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wise and Destany Garcia
Feb 05, 2021 -

Kelly Grimsley Kia responded

Thank you for the positive review about having females to help customers. We are an equal opportunity employer, with a huge mission to be to best in the industry. But, you stated you wouldn't recommend us? Why? It would have been nice to know what we did to deserve a 1 STAR overall rating!!!!

Feb 07, 2021 -

whitegdie responded

I would highly recommend! Good catch... that was an accident... I am updating it.

February 04, 2021

I don’t remember the gentlemen’s name that helped me, but he was super helpful. I had a cracked windshield on top of my oil change and he made call to the warranty department and also asked his boss if they More

by tkelsey314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grimsley
Feb 23, 2021 -

Kelly Grimsley Kia responded

Kelsey we appreciate your review. Thanks again for taking the time.

June 18, 2018

We love our KIA! From top to bottom Kelly Grimsley Kia is by far the best place to buy a car in San Angelo, TX. Let me tell you why. 1) NO PRESSURE - there is a More

by esedino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Santillan
June 07, 2018

Unexpected great experience! Awesome experience from beginning to end! Great, friendly staff, always Checking on you while you waited. My visit was great, went in looking at used More

by Heart/13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
June 03, 2018

Kelly Grimsley San Angelo Great inventory and selection. Ricky Santillan was great helping us through the car buying process. Will definitely send people his way. Thank you, More

by Pailleangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Santillan
May 15, 2018

Great Experiance Clifford was super friendly. He was also patient with me and was not pushy like other places. I got a way better deal on my car than I expected to. Ov More

by napolean13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford
January 12, 2018

Very excited to hear yes We were very pleased with the customer service D gave us. Friendly and curtious. They understood our needs and what pour budget was. Thanks D for help More

by Helen J Arguello/ William Otero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Turner
December 06, 2017

Great I was told no by other dealerships so I was so excited when Kelly Grimsley Auto Group offered me a Kia thanks Kelly Grimsley Auto Group I love my car More

by cuba1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rodriguez, Fabian Serano
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