Kelly Grimsley Kia

Kelly Grimsley always takes care of all my needs. Whether it’s the sales department, service or financing our business is always handled in a professional yet personal and friendly manner. it’s the sales department, service or financing our business is always handled in a professional yet personal and friendly manner. More

Once you go in they ask you how can I help you and they're really nice people always doing their job right.. thank you they're really nice people always doing their job right.. thank you More

Ji Bri did an excellent job helping me make the ideal choice and then working through the paperwork. Finance department also did an excellent job. My only complaint at this time is that 3 months after th choice and then working through the paperwork. Finance department also did an excellent job. My only complaint at this time is that 3 months after the purchase and a month after my temporary tags have expired that I have not been able to get someone to call me back. I've called twice in the last two weeks to be put on voice mail. More

Extremely Helpful and Courteous.. Alex was very Professional and knowledgeable. Took care of the service needed and in a timely manner. The Shuttle Driver was very Friendly... Professional and knowledgeable. Took care of the service needed and in a timely manner. The Shuttle Driver was very Friendly... More

fast and prompt service ,outstanding prompt customer service...staff is friendly and always helpful regardless of time or day. I will continue using this service center service...staff is friendly and always helpful regardless of time or day. I will continue using this service center More

outstanding prompt customer service...staff is friendly and always helpful regardless of time or day. I will continue using this service center without a doubt. and always helpful regardless of time or day. I will continue using this service center without a doubt. More

Thank you for the awesome customer service! Always friendly and super fast service. Comfortable waiting area and the coffee and water is just going above beyond friendly and super fast service. Comfortable waiting area and the coffee and water is just going above beyond More

Great you as you arrived, get you in right away, very clean waiting area. Looking forward to next visit soon yes very soon, love my kia. clean waiting area. Looking forward to next visit soon yes very soon, love my kia. More

After they finally spelled my name right and figured out I was still under warranty to replace my Sportage engine (this took 3 days), they were a bit nicer to me. When we arrive back home in Tucson, AZ I I was still under warranty to replace my Sportage engine (this took 3 days), they were a bit nicer to me. When we arrive back home in Tucson, AZ I had my car checked again at our KIA Dealership since my check engine light came on again. Turns out we paid for new hoses that we didn't need ($431), they put our original sparkplugs with over 80,000 miles on them into a new engine (which cause the engine to misfire) and overfilled the oil by a full quart. Also, they did not steam clean the engine area when replacing the engine. They did wash and vacuum my car before returning though. More

I was very impressed with the level of service I received here. Alex went above and beyond to work with me and my insurance to repair my car from the damage caused by a private mechanic. here. Alex went above and beyond to work with me and my insurance to repair my car from the damage caused by a private mechanic. More