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Kelly Grimsley Kia

Odessa, TX

4.7
443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

February 23, 2021

We always receive great service at this dealership. The employees go above and beyond to schedule timely appointments, inform you before making any repairs, and complete all repairs quickly when needed. We More

by ECBKF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Feb 24, 2021 -

Kelly Grimsley Kia responded

Thanks for praising Alex Colon and our service department for their attention to detail and quality service. We appreciate your purchases, too!

February 22, 2021

it was ok i have no choice need to use them will return again just needed inspection to get plates service was good thank you More

by BRENDADB63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grimsley
Feb 22, 2021 -

Kelly Grimsley Kia responded

Just okay? Brenda we offered those FREE inspections as a convenience to our customers. No other dealers offer that in this area, Thanks for leaving a review.

February 21, 2021

You dealership is awesome your employees arevery courteous and treated me with respect and always have a smile on there face! And it is clean! Thank you so much you do not see that much anymore! More

by BECKYGON60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Steinle, Brandon Grimsley
Feb 22, 2021 -

Kelly Grimsley Kia responded

Thanks Becky, We strive to maintain the excellence of service our customers come to expect. We love to hear about everyone's experience.

February 21, 2021

Buying a car with Kelly Grimsley was fast and easy. Dominique was really nice! I recommend everyone to go and buy a car at Kelly Grimsley! More

by Juan Romero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique
Feb 22, 2021 -

Kelly Grimsley Kia responded

Thank you Juan! Dominique Williams is one of our veteran salespeople, and she knows how she would want to be treated when in the market for a vehicle. She will listen to your wants and needs, then she'll do everything to obtain that perfect vehicle for your needs and budget.

February 20, 2021

everyone & everything was amazing couldn't have asked for a better service visit thank you fir all that y'all do for me keep it up More

by DESTANYGAC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grimsley
Feb 23, 2021 -

Kelly Grimsley Kia responded

Thanks Destany, as you can probably tell, we strive to maintain our excellence in service to All our customers, so we can always improve our professionalism.

February 20, 2021

They were very nice and serviced my car in a good timely manner and they were very attentive helpful I never have any problems with getting my car service More

by LEANN2567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Steinle, Brandon Grimsley
Feb 22, 2021 -

Kelly Grimsley Kia responded

Thanks Leann, we appreciate the kind words and review

February 19, 2021

Everything was good!!! Quick service and customer service, I had to wait for my suv and it wasn’t that long, did service on my vehicle!! More

by paola_carrillo81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 19, 2021 -

Kelly Grimsley Kia responded

Paola, that's what we're all about! Speed and proficiency, along with friendly customer service. Ask us anything about your vehicle! Ask us anything about its equitable position, market value, and about upgrading! We're not here for our "looks," we're here for you!

February 19, 2021

Great place to buy and service a new or used car. Never a issue with the sales dept or the service dept. Looking at new sorrento now More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Steinle, Brandon Grimsley
Feb 19, 2021 -

Kelly Grimsley Kia responded

The new 2021 KIA Sorento models are amazing. New styling, optional engine configurations, flexible seating and cargo space, galore! We appreciate your review and kind sentiments.

February 19, 2021

Alex in the service department ALWAYS does an extraordinary job at making sure my vehicle is taken care of and myself. Thank you very much More

by kiddtatiana10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX, Wil Steinle, Brandon Grimsley
Feb 19, 2021 -

Kelly Grimsley Kia responded

Alex, Destiny, and Mike will always do their best to expedite your service needs. We appreciate your kind words and review. By the way, we prefer trade-ins over auction overstock, so please tell your family and friends to come see our sales department.

February 19, 2021

Love the care a service I get at Kelly Grimsley. Always super friendly and my car is usually always ready quickly. Thank you for letting us have our full trust with Kelly Grimsley service department!! More

by nortega67.no
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name of person
Feb 19, 2021 -

Kelly Grimsley Kia responded

We truly appreciate your kind word and review. We don't want to keep your vehicle or your time tied up any longer than necessary, as we know how important your transportation is, for your family, your livelihood, and freedom to get around.

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