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Kelly Grimsley Kia

Odessa, TX

not yet
rated
443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

March 25, 2021

Went in for an oil change and I was out in about 30 minutes. Everyone was helpful and I was satisfied with my visit. Will recommend! More

by ADRIANTARANGO1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Covos, Mike Bennett
Apr 06, 2021 -

Kelly Grimsley Kia responded

Good your happy, makes us ecstatic!

March 25, 2021

Always very fast and friendly. Staff always takes very good care of me. The service staff is very informative and explains everything where I can understand it comfortably. More

by nuneza1307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

We love positive reviews. But, we know we're not perfect! If for any reason you're dissatisfied please address it while you're here, so we can avoid an unhappy customer experience.

March 24, 2021

Everyone in the Service dept was really nice,courteous and professional. My vehicle rather quickly. I was out of there in no time. Thank you More

by DOMINIQUESDESTINY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia, Abby Covos
Mar 24, 2021 -

Kelly Grimsley Kia responded

Perfect, that's the way we roll!

March 24, 2021

The service is always great. They are fast at getting you in and making sure all of your needs and concerns are meet. And the wait is never that long. More

by FLORES.MELISSA57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

Thanks Melissa, we value your time as much as the next customer and technician because it is such a luxury these days.

March 24, 2021

Everyone was friendly and efficient. The work was done in a timely manner. Having my car serviced at Kelly Grimsley is always a pleasant experience. More

by nsh2547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

Fast, friendly, precise, are words we live by at Kelly Grimsley KIA service.

March 24, 2021

Really Fast, friendly. The young lady was really nice. She explained everything that was done on my car. And told me if something went wrong to go back More

by jeannettezamarron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

We appreciate the positive review Jeannette.

March 23, 2021

I was in out for my service for my seltos!! Great customer service!! Very professional!! Friendly and fast!! I will recommend friends and family !! Great More

by MELIAHFRAZIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Mar 23, 2021 -

Kelly Grimsley Kia responded

Meliah, We want to say thanks for everything, too. Come see us next time!

March 23, 2021

Worst dealership I’ve ever bought a vehicle from wouldn’t recommend to my worst enemy they did nothing but lie and make up excuses for a staff member who knowingly shared personal information and sell nothin More

by DUSTINBRAVO264972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wil Steinle, Brandon Grimsley, Mike Bennett, Frank Bonilla
Mar 23, 2021 -

Kelly Grimsley Kia responded

Dustin, we apologize for your experience at Kelly Grimsley KIA but we truly tried to help you.

Mar 23, 2021 -

DUSTINBRAVO264972 responded

No you didn’t you attempted to rip me off over and over again you did the bare minimum to help and lied over and over

March 23, 2021

My appointment was on time and i was great immediately as arrived, my car was ready fast. And the young lady explain me all the details More

by ARTHUR.A.KNIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 23, 2021 -

Kelly Grimsley Kia responded

Thank you for positive review Arthur, we do our best to be expeditious but accurate!

March 23, 2021

My appointment was timely and I was greeted shortly after arrival by Alex. He indicated that there were 2 recalls that needed checking on my Soul. When I explained that I drove 3 hrs from Ft. Davis he had th More

by SCOTSIRISHLASS49
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 24, 2021 -

Kelly Grimsley Kia responded

We appreciate the positive review about Alex and Mike, we strive to be the best we can!

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