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Kelly Grimsley Kia

Odessa, TX

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443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

April 28, 2021

They got me right in appointment wasn't til 10 i arrived @ 9 they got my car right in changed oil and factory reset. Service was fast and service department friendly More

by EXLAVIAJAMES69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
Apr 30, 2021 -

Kelly Grimsley Kia responded

Thanks for the review Exlavia, we truly want your feedback.

April 27, 2021

Not happy with how my entire purchase went. If I was informed about the mileage of the vehicle, I probably would have turned the purchase down. I was in no hurry to purchase, but since my salesperson we More

by SPARKYSHA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yoli, Jared "Tiny" Cannon
Apr 28, 2021 -

Kelly Grimsley Kia responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Kelly Grimsley Kia Team

April 26, 2021

Great service. Always quick to get my vehicle in and out. Friendly and courteous. Would highly recommend Kelly Grimsley Auto Group to our family and friends. More

by D8122233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Apr 27, 2021 -

Kelly Grimsley Kia responded

Thanks we appreciate your positive review. It is always great to hear what our customers think.

April 26, 2021

Great, friendly customer service. Very helpful, overall positive experience. Received oil change, tire rotation and replaced air filter. Suggested future recommendations and maintenance. Good job More

by linda4308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young female
Apr 27, 2021 -

Kelly Grimsley Kia responded

Thanks Linda, we appreciate your positive review. It is always great to hear what our customers think.

April 23, 2021

Love coming here their is never a time they don't take me in! I never have an appointment, and even though they give me a waiting period I never wait even half of that time!! They are super friendly and take More

by kathyarroyo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 27, 2021 -

Kelly Grimsley Kia responded

Thanks we appreciate your positive review. It is always great to hear what our customers think.

April 23, 2021

Great customer service and short waiting time for my oil change plus a tire rotation. Will definitely be coming back when I stay here on my work week. More

by J1LOZANO74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Covos
Apr 28, 2021 -

Kelly Grimsley Kia responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Kelly Grimsley Kia Team

April 18, 2021

When I got there there was no waiting to be seen. Mr.Alex was very polite. I was told it would take approximately 45 minutes each But it didn’t which was great. More

by janjan5102
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 19, 2021 -

Kelly Grimsley Kia responded

Thank you for your positive review. Alex and other members of our service team are always here to help you!

April 15, 2021

Polite. I like how I was assisted before my scheduled appointment. The seating area was clean, and I was notified about my filters needing to be replaced. More

by BSNEAKMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 19, 2021 -

Kelly Grimsley Kia responded

Thank you for your positive review. We always strive to give you the best experience possible!

April 14, 2021

Very good service,good customer service and good prices in parts ,they kept in communication with me while the car was in the workshop.thanks More

by cervanteswilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 19, 2021 -

Kelly Grimsley Kia responded

Thank you for the great review. Your total satisfaction is our number one goal!

April 12, 2021

Good Job!!!!!! very successful taking there time and go over everything about my car including the oil change very professional and very respectful Thank you !!!!!!!!!!!!!!!!! More

by TASHA.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Apr 13, 2021 -

Kelly Grimsley Kia responded

Thank you Tasha, we appreciate the positive review.

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