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Kelly Grimsley Kia

Odessa, TX

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443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

May 24, 2021

This was only my second visit to this service center, so I was wondering if my first experience would be the same... It was, this time was just as great as my first visit. Thanks Kelly Grimsley! More

by CHUCK3C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
May 27, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Kelly Grimsley Kia Team

May 21, 2021

Very friendly employees at service department and very helpful answer questions you may have and very quick on service your vehicle to get you out More

by JOSIESAMANTHAZ84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
May 26, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

May 20, 2021

They have always been very friendly and helpful about doing the oil and filters changes and also the state inspection for free this is a very well run service center More

by hossblm
Recommend Dealer
Yes
Employees Worked With
Alex Colon
May 25, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

May 11, 2021

MY EXPERIENCE WITH THE KELLY GRIMSLEY SERVICE DEPT. WAS GREAT. I APPRECIATE THEIR PROMPT REACTION TO THE SERVICES I NEEDED 5/8/21..SEEMS LIKE I ALWAYS GET GREAT SERVICE WHEN I GO THER FOR MY SERVICING.. TH More

by RAYE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
May 12, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Kelly Grimsley Kia Team

May 05, 2021

I take my truck to check on a little problem I was having. On the gas tank they check everything they advised me to fill the tank and was working Mike suggest if happen again to take back. More

by CJULIAN184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
May 10, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! - The Kelly Grimsley Kia Team

May 04, 2021

They are always so nice and fast and always friendly I'm never there to long so happy with their service department will always take my vehicles to them More

by JOSHUA8210MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grimsley, Mike Bennett, Alex Colon
May 07, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Kelly Grimsley Kia Team

April 30, 2021

Destiny was very helpful. Great service and didn’t take to long. Thank You for all you do and excellent service. Keep smiling and helpful. More

by IVONNEROMAN1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany
May 05, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

April 29, 2021

They did a great job and letting me know of what my vehicle need!! Excellent!! As well very professional, and very nice, I would recommend ! More

by ERIKA.OLIVAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Apr 30, 2021 -

Kelly Grimsley Kia responded

Erika, we try to make sure our customers know the status and condition of their vehicle every time we work on it, to make sure we can catch something before it becomes an issue.

April 29, 2021

They got me in and out. Im looking at the new Kia K5 so I will be returning soon. Awesome customer service thank you see you soon. More

by chetstruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 30, 2021 -

Kelly Grimsley Kia responded

Thanks Chet, we hope to see you back soon for your new K5.

April 29, 2021

Great service and communication. I would recommend this place to anyone who wants a great car with excellent service. The free oil change is worth it More

by gchristy413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 30, 2021 -

Kelly Grimsley Kia responded

Thanks Christy, your feedback is very important to us, so we can stay on top of our customer service.

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