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Kelly Grimsley Kia

Odessa, TX

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rated
443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

July 01, 2021

Service was great, answered all of my questions and went above and beyond to find out what was wrong with my car. Lady was very helpful! More

by ISRAELCASTRO9178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wise, Destany Garcia
Jul 07, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

July 01, 2021

Made an 8am appointment, got there at 745am. Went to the waiting area, and about 45 minutes later my vehicle was ready. The service advisor was friendly, and explained everything that was done. More

by ZORTO999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Jul 07, 2021 -

Kelly Grimsley Kia responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Kelly Grimsley Kia Team

June 23, 2021

I came in for an oil change and inspection. Destiny Garcia s great!!! I had fourth to put my newest insurance card in my car. She was very patient and helpful writing for me to have the insurance email More

by ljeannevw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Jun 28, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Kelly Grimsley Kia Team

June 23, 2021

I am very pleased with the service that Kelly Grimsley has provided on my behalf. The shuttle was offered to me to take me home and the driver was most attentive and helpful. thanks again Kelly Grimsley A More

by VALENCIAALBERT35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Destany Garcia
Jun 28, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

June 15, 2021

I have always a friendly atmosphere at Kelly Grimsley. . Service has always been prompt and fairly priced.. I would certainly recommend to anyone needing their car serviced.. More

by JOE@WIESNER.WS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Jun 21, 2021 -

Kelly Grimsley Kia responded

Thank you for this amazing review! We really appreciate your business. - The Kelly Grimsley Kia Team

June 12, 2021

My experience with the service was very good. It did not take along time to get my brakes repaired. They were friendly and courteous. I More

by lindajhodge49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
Jun 16, 2021 -

Kelly Grimsley Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team

June 09, 2021

The service department was GREAT!!! The service manager was so nice. I was walked to my car and all services explained to me. I will be back to the service department for all of my Niro's needs. Thank you More

by MISTIBETH34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager , Mike Bennett, Alex Colon
Jun 14, 2021 -

Kelly Grimsley Kia responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - The Kelly Grimsley Kia Team

June 09, 2021

KIA Kelly Grimsley's service department was very responsive to my KIA Sportage fuse recall. My son bought the car in Lubbock but Kelly took care of us. We were in and out within 30 minutes or so. More

by LKRUS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 14, 2021 -

Kelly Grimsley Kia responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! - The Kelly Grimsley Kia Team

June 05, 2021

The service department is always efficient, professional and courteous. I did not purchase my Sorento from this dealership but it is where I have it serviced. They always do an excellent job More

by AFLAWHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny Garcia
Jun 09, 2021 -

Kelly Grimsley Kia responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Kelly Grimsley Kia Team

May 27, 2021

They have always been very friendly and helpful about doing the oil and filters changes and any other needs or additions that I have requested. More

by CFAYVAUGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 02, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

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