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Kelly Grimsley Kia

Odessa, TX

not yet
rated
443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

July 16, 2021

Michael Bennet was the best! He always kept me updated. Always returned my calls. Y’all need to clone him!! Lol jk It was great! More

by EDELEON2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
Jul 21, 2021 -

Kelly Grimsley Kia responded

Thanks for the great feedback! We're very happy that Michael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! - The Kelly Grimsley Kia Team

July 15, 2021

All of the guys were polite, professional and not pushy! I was in and out within 30 minutes. I talked to Destiny on the phone to let her know that I would be running a little late and she assured me it was More

by AMY51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Jul 20, 2021 -

Kelly Grimsley Kia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Kelly Grimsley Kia Team

July 14, 2021

Everything was good. Destiny was really friendly and helped me out tremendously. A little disappointed that I just bought tires a couple of months ago and doesn’t have warranty More

by kiesh_denae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Jul 19, 2021 -

Kelly Grimsley Kia responded

Thank you for this amazing review! We really appreciate your business. - The Kelly Grimsley Kia Team

July 14, 2021

I love Kelly Grimsley...I have purchased my last 3 vehicles there..Service department is awesome ...Never had any problems...exceptional customer service. I will always purchase any future vehicles fr More

by HANNAHLSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Destany Garcia
Jul 19, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Kelly Grimsley Kia Team

July 13, 2021

The price mark up on auto parts was a bit upsetting. For ex. one part was priced at $348.46 by Kia Grimsley while the MSRP was $290.38 and it was on sale for $195.14 online. Also when I called over the pho More

by GALONSO13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bennett
Jul 21, 2021 -

Kelly Grimsley Kia responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. - The Kelly Grimsley Kia Team

July 13, 2021

Only due to the fact that they did not give any credit for my trade in. I could of not traded in my car as I am paying for both cars and I only have 1. Disappointed. I will look for another Kia dealership More

by CALGILBERT2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Bennett, Devany Garcia
Jul 21, 2021 -

Kelly Grimsley Kia responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - The Kelly Grimsley Kia Team

July 13, 2021

Very good service Very clean facility Very friendly Very good service Very clean facility Very friendly staff Like the treat First time and staff treat me like they know me for long time Thank More

by JVILLARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 16, 2021 -

Kelly Grimsley Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team

July 12, 2021

Kelly Grimsley Service Center did a great job. They were kind and informative up front and were quick to service my vehicle. When my car was finished they did a great job checking me out and getting me back More

by JBMARTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Destany Garcia
Jul 15, 2021 -

Kelly Grimsley Kia responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Kelly Grimsley Kia was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. - The Kelly Grimsley Kia Team

July 12, 2021

I am very very happy the service is great and the staff is very nice i am always happy I like Kelly grimsley kia I would recommend anyone trying to buy a car go to Kelly grimsley More

by WHEELERAARON96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Jul 15, 2021 -

Kelly Grimsley Kia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team

July 06, 2021

Customer service was very helpful and friendly staff was very attentive as well the waiting time was very good too and the price for what was done. More

by CREYNOSA.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Jul 09, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

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