Kelly Grimsley Kia
Odessa, TX
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I definitely would not recommend this dealership. They screwed us over on the contract. Told them if they knocked off another 600 we'd take it and they did. They told us we HAD to register the car where m screwed us over on the contract. Told them if they knocked off another 600 we'd take it and they did. They told us we HAD to register the car where my husband lives in CA but we have an address in Texas where I live and use the car. So when it got registered in CA guess what? We owe 665. Almost the exact amount I told them to take off the car. They did not tell us we'd still owe did not mention it when we talked to the financial manager. Beyond pissed right now. And when I called to talk to tiny the sales manager he basically said oh well. We gave you the option to be on the contract and you didn't want to. How in the world does that even matter? You can use any address you live at to buy a car with! So so so pissed definitely do not recommend. They lie and cheat. More
They come to you as soon as you park. Every time I go They come to you as soon as you park. Every time I go they have always been very nice, professional and don’t take for ever. They come to you as soon as you park. Every time I go they have always been very nice, professional and don’t take for ever. More
Fast and professional. The gentleman that helped me was very courteous. My issue was resolved very quickly and the service man explained to me in terms I could understand what was done to my Telluride very courteous. My issue was resolved very quickly and the service man explained to me in terms I could understand what was done to my Telluride More
Very prompt service and great customer service skills. Good to keep you informed and thoroughly goes over the service completed afterwards. Easy to get in and out. Good to keep you informed and thoroughly goes over the service completed afterwards. Easy to get in and out. More
The technician was very polite and knowledgeable about what’s going on with my car and possibly in the future. The you g lady was also very friendly. what’s going on with my car and possibly in the future. The you g lady was also very friendly. More
Great custom service friendly sales people. They take the time to make sure you get the Vehicle your looking for . Clean Establishment. Willing to bring you your car and paper work. time to make sure you get the Vehicle your looking for . Clean Establishment. Willing to bring you your car and paper work. More