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Kelly Grimsley Kia

Odessa, TX

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443 Reviews
Call Dealership (432) 332-0441
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2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

November 03, 2021

Great fast and friendly. I was in and out in less than 30 minutes. Minor fix and great customer service. Service was priced right too Will continue to give them my business More

by LILIANASALAZARSALAZAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
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Nov 08, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Kelly Grimsley Kia Team

November 03, 2021

Great customer service !!! Clean facilities. Fast service. Friendly. Service tech was so nice & caring. Thankyou !!! More

by Terri H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Nov 08, 2021 -

Kelly Grimsley Kia responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Kelly Grimsley Kia Team

November 01, 2021

Always friendly service - very clean areas - always acknowledged immediately. Service is just great!! Service time is excellent More

by venegaslandy
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Nov 04, 2021 -

Kelly Grimsley Kia responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. - The Kelly Grimsley Kia Team

October 22, 2021

Always ready to help and accommodate to my wants and needs. Friendly, Quick, and very helpful. More

by JOSEPHCASILLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales: Eddy, Uli Guillen, Destany Garcia, Arturo Salinas, Brock Walker, Johnathan Silvas
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Oct 26, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

October 19, 2021

Great customer service for sure !!! Everyone is so Friendly, very Courtious & Caring !!! I love the clean facilitates & surroundings. Great job overall !!! Very pleased with my service !!! And that's More

by Terri H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Oct 22, 2021 -

Kelly Grimsley Kia responded

Thanks for your perfect review, Terri We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Kelly Grimsley Kia Team

October 19, 2021

Good customer service didn’t take long to get my car fixed excellent service satisfied More

by JROD04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Destany Garcia
Report | Print
Oct 22, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Kelly Grimsley Kia Team

October 05, 2021

Fast and friendly service. No complaints, my oil change and tire rotation were done within 30 minutes. More

by cfpinks08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Oct 08, 2021 -

Kelly Grimsley Kia responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! - The Kelly Grimsley Kia Team

September 30, 2021

Always friendly and helpful. I have had my Kia for six years and have never had bad service. More

by HOLMESKUNRUH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Oct 05, 2021 -

Kelly Grimsley Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team

September 25, 2021

It is a very comforting experience we actually enjoyed it and we're very thankful for the service and the attention that you guys gave us More

by ESMEYRAUL8212015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Esparza
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Sep 29, 2021 -

Kelly Grimsley Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Kelly Grimsley Kia Team

September 23, 2021

Employees are great - treated with respect and friendly Help with determining the problem Wait time was minimal More

by venegaslandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Milton Williams, Destany Garcia
Report | Print
Sep 28, 2021 -

Kelly Grimsley Kia responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. - The Kelly Grimsley Kia Team

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