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Kelly Grimsley Kia

Odessa, TX

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443 Reviews
Call Dealership (432) 332-0441
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2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

November 16, 2021

Very professional, yet customer friendly at the same time. They performed service promptly. The attendant was very courteous. More

by GC8020820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
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Nov 19, 2021 -

Kelly Grimsley Kia responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your like-new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! - The Kelly Grimsley Kia Team

November 15, 2021

great service had no issues, a little pricey but over all will be going back for service. More

by PRESTON.HORTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
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Nov 17, 2021 -

Kelly Grimsley Kia responded

Thank you so much for giving us an opportunity to work with you, Preston! We look forward to helping you with any and all of your future automotive needs! - The Kelly Grimsley Kia Team

November 13, 2021

I did not receive a booklet that is numbered to make my car payments with. More

by LMEEMA1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott cannon, Thurman Richardson
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Nov 16, 2021 -

Kelly Grimsley Kia responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - The Kelly Grimsley Kia Team

November 12, 2021

Kind curtious and friendly !!!!! Made me feel like a family member! Truly a professional dealership! More

by 19POPEYE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
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Nov 16, 2021 -

Kelly Grimsley Kia responded

We’re so happy to hear it! Anyone who comes into Kelly Grimsley Kia is an extension of our family as well. If there’s anything else we can help you with, please let us know. - The Kelly Grimsley Kia Team

November 12, 2021

Great service, kept in touch with me in regards to my vehicle. I’m with my service. More

by ZYLAERICJUJU13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
Report | Print
Nov 16, 2021 -

Kelly Grimsley Kia responded

Hello, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Kelly Grimsley Kia. If there is anything more that we can do, please come back and see us again. Take care! - The Kelly Grimsley Kia Team

November 11, 2021

All r super sweet Michael is who I deal with more he is very informative More

by JOANNRUIZ1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Milton Williams, Destany Garcia
Report | Print
Nov 16, 2021 -

Kelly Grimsley Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Kelly Grimsley Kia Team

November 11, 2021

I was able to get the exact car I wanted , even with it not being at the dealership More

by LOPEZ350SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Griffin, Luis Rosas Valdiva
Report | Print
Nov 16, 2021 -

Kelly Grimsley Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Kelly Grimsley Kia Team

November 10, 2021

my repairs were done quick and Mike was great at keeping me updated. Super friendly guy. More

by A_R_POLANCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett
Report | Print
Nov 12, 2021 -

Kelly Grimsley Kia responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! - The Kelly Grimsley Kia Team

November 09, 2021

Really nice employees they take care of you fast and very helpful with anything you need More

by LILLYCAP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Milton Williams, Destany Garcia
Report | Print
Nov 12, 2021 -

Kelly Grimsley Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team

November 08, 2021

I feel so bad because everyone is so nice and I thought something was missing from my car. Destinay was so nice and that made it worse for me when I found my item IN MY HOUSE!! I sent a platter of slide More

by MAMASKYLIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Nov 12, 2021 -

Kelly Grimsley Kia responded

We appreciate you for letting our team and others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team

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