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Kelly Grimsley Kia

Odessa, TX

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443 Reviews
Call Dealership (432) 332-0441
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2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

November 30, 2021

ALWAYS FAST AND FRIENDLY EMPLOYEES LOVE THE SERVICE DEPARTMENT AND HAVE NEVER EXPERIENCED ANY PROBLEMS More

by amberd8765
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Uli Guillen, Destany Garcia
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Dec 03, 2021 -

Kelly Grimsley Kia responded

Thank you for this amazing review! We really appreciate your business. - The Kelly Grimsley Kia Team

November 30, 2021

Great staff and very professional...in and out within mins and always had a smile on their face... More

by JJPADILLA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Dec 03, 2021 -

Kelly Grimsley Kia responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your like new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! - The Kelly Grimsley Kia Team

November 30, 2021

Dropped by to make appointment for oil change and was able to get it done in less than an hour More

by FELICIAGALLEGOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wise, Destany Garcia
Report | Print
Dec 03, 2021 -

Kelly Grimsley Kia responded

FELICIAGALLEGOS, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - The Kelly Grimsley Kia Team

November 24, 2021

The device was quick and thorough. The take very good care of our vehicles at this location! No complaints at all! More

by JAMIEWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grimsley, Mike Bennett, Frank Bonilla, Jared "Tiny" Cannon, Uli Guillen, Mark Marin, Luis Rosas Valdiva, Kevin Wise, Milton Williams, Destany Garcia
Report | Print
Nov 30, 2021 -

Kelly Grimsley Kia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team

November 22, 2021

Was in and out in a very few minutes. Service Department personnel we professional and friendly as usual. More

by SEABOURN44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wise
Report | Print
Nov 29, 2021 -

Kelly Grimsley Kia responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - The Kelly Grimsley Kia Team

November 22, 2021

Had to return to get low tire pressure light out after service was preformed , it was requested to be fixed when I pulled in. More

by terry.smith1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None listed
Report | Print
Nov 29, 2021 -

Kelly Grimsley Kia responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. - The Kelly Grimsley Kia Team

November 18, 2021

Excellent service got in really fast took all my info and left vehicle was delivered to my home and was cleaner than when I dropped it off the girl in service went above and beyond recommend this place 100% More

by Delia Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Nov 23, 2021 -

Kelly Grimsley Kia responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Kelly Grimsley Kia Team

November 17, 2021

Awesome experience! Knowledgeable and friendly staff. Highly recommend. Go check them out. No high pressure sales just friendly service. More

by MIKISTOUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji’Bri
Report | Print
Nov 22, 2021 -

Kelly Grimsley Kia responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Kelly Grimsley Kia Team

November 17, 2021

Very friendly, professional and courteous Staff. They were prompt and the wait wasn't very long. More

by CFAYVAUGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny
Report | Print
Nov 22, 2021 -

Kelly Grimsley Kia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Kelly Grimsley Kia Team

November 16, 2021

Came in at the last minute for service, whipped in and whipped out, Thank you More

by PMROBBINS1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Report | Print
Nov 19, 2021 -

Kelly Grimsley Kia responded

PMROBBINS1957, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - The Kelly Grimsley Kia Team

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