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Kelly Grimsley Kia

Odessa, TX

not yet
rated
443 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 443 reviews

December 20, 2021

Was able to schedule oils change, tire rotation, alignment and wash same day. Car was done in a very timely manner. Received great customer service, and complimentary shuttle service was also great. More

by Casasj704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Drive - Dale , Mike Bennett, Destany Garcia
December 16, 2021

Everyone at the dealership worked with me. I drove three hours to get my service done but I was 15 minutes late. They were so nice and understanding and still took my car in even though it was close to clos More

by MONICA.MONTOYA76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bonilla, Destany Garcia
December 16, 2021

The actual office and phone communication was excellent. The roadside assistance was a nightmare and I will never recommend or use it probably again. More

by SSANCHEZ91786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
December 15, 2021

Good service very friendly and knowledgeable. Easy to make appointments when we are coming from out if town. More

by BETTYJMARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Kevin Wise, Destany Garcia
December 15, 2021

Best customer service I love it always on. Point Fast Best customer service I love it always on. Point Fast and convenient Happy customer The best More

by SAIRAMORENO56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale , Mike Bennett, Kevin Wise, Milton Williams, Destany Garcia
December 12, 2021

Service department is out of control with their prices for out of state residents..no consideration for veterans either More

by realtor0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Indira Orona, Kevin Wise, Destany Garcia
Dec 12, 2021 -

realtor0214 responded

The issues can't be responded until the pricing craziness comes down..now in the other hand indira orona was very helpfull on the sales side..a true professional

December 12, 2021

Our sales team was perfect! Tiny got our deal done they way that we needed it to! He even got our apr lower than what we were paying before More

by SIPOSGENIA94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared "Tiny" Cannon, Stephen Evans
December 10, 2021

Everyone is always friendly and ready to help when I have to go in for any type of service. I usually just oil charges or state inspection but it’s always a pleasure, More

by DOLLFACELB79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another girl that was the one who rang me up that was also very nice but I didn’t catch her name., Mike Bennett, Kevin Wise, Milton Williams, Destany Garcia
December 10, 2021

They were awesome waited for 40 minutes had a good experience and I would recommend More

by ELITORRES26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
December 10, 2021

Awesome staff very friendly frank,joseph, manuel and team were awesome will def be coming back! More

by COYAME34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Frank Bonilla, Manuel Bonilla
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