Kelly Ford - Service Center

I was having problems with my 2013 Ford Explorer not recognizing my ignition key. I had my new battery tested at an advance auto store and was told that the battery was dead. I took the battery back to recognizing my ignition key. I had my new battery tested at an advance auto store and was told that the battery was dead. I took the battery back to Kelly Ford for replacement. My Service Rep. Mr Frank Perez recommended a full charge for the battery. When I got the battery back home and installed, the key problem went away. The frustration and inconvenience left also. Mr. Perez should be commended for his knowledge and professionalism. He has always been consistent in the service he provides. More

Mr. Perez has consistently relieved my anxiety and frustration with my vehicle maintenance concerns. He has always provided highly commendable, efficient and professional service on my vehicles. I con frustration with my vehicle maintenance concerns. He has always provided highly commendable, efficient and professional service on my vehicles. I consider Mr Prez to be a great team player for Kelly Ford. More

personnel were very friendly, They seemed pleased that we had brought our vehicle here for service.. They even asked if I would like my car washed had brought our vehicle here for service.. They even asked if I would like my car washed More

Wilson Vasquez is an angel... very polite, helpful and thorough. I felt like it was very important to him to make sure I had great service and a terrific service and repair. thorough. I felt like it was very important to him to make sure I had great service and a terrific service and repair. More

Kelly Ford Of Melbourne Florida is the absolute Best dealership in the area including Orlando. The facility is always clean and organized. All of the staff are polite, friendly and professional. What yo dealership in the area including Orlando. The facility is always clean and organized. All of the staff are polite, friendly and professional. What you see the staff is what you get in service. Service reps are highly knowledgeable. They are straight forward and honest. Their confidence is your trust. I travel from Orlando, Fl to Melbourne, Fl to have all my vehicles service and repaired because of the highly commendable service and friendly, professional atmosphere. Mr Perez is always on point and helpful. He has my confidence in keeping my vehicles well maintained. More

Excellent customer service at Kelly Ford in Melbourne, Florida. Extremely courteous and professional staff. Timely service as well. They took my car exactly at my appointment time and had completed repair Florida. Extremely courteous and professional staff. Timely service as well. They took my car exactly at my appointment time and had completed repair services within a few hours as projected. More

As always your Kelly Ford service and customer support is super! I especially want to give a special recognition to Service Advisor Derek Ertzberger. He is very attentive, professional, knowledgeable, goes super! I especially want to give a special recognition to Service Advisor Derek Ertzberger. He is very attentive, professional, knowledgeable, goes above & beyond to meet customer needs. He is a great asset to your dealership. Will always be a repeat customer and give referrals. Thank you, Monty Lopez More

Excellent customer service in handling a problem that I was having with my 2020 Ford Explorer. They were able to get me and my vehicle in and out in a very reasonable time for the job that needed to be do was having with my 2020 Ford Explorer. They were able to get me and my vehicle in and out in a very reasonable time for the job that needed to be done in order to get my vehicle fixed. More

Everyone was friendly and helpful. When I asked the custodian where the men's room was, he took me to it. The service on my truck was handled quickly and effectively. It was an all around good experi custodian where the men's room was, he took me to it. The service on my truck was handled quickly and effectively. It was an all around good experience. More

My service advisor, Derek Ertz-Berger, helped me through the service of my F250. He is the only service advisor I will use. Thank you Derek for everything. the service of my F250. He is the only service advisor I will use. Thank you Derek for everything. More