Kelly Ford - Service Center

First time having service at a dealership, was always worried about being pressured in buying a new vehicle or high repair prices. I had an amazing experience even with being short staffed due to covid. worried about being pressured in buying a new vehicle or high repair prices. I had an amazing experience even with being short staffed due to covid. David Skinner took great care of me and got me the best deal on the work that I needed done. I had an ABS light on in my car and he told me how it could affect my vehicle if I drove with it on. I told him I was worried not having money to fix it right away, he offered to check the code and see if it was serious. Needless to say that made me feel that I was truly being taken care of as a customer and not just for $. Defiantly earned my business for life! More

DEALERSHIP RATINGEMPLOYEE RATING"Excellent customer DEALERSHIP RATING EMPLOYEE RATING "Excellent customer service and he knows his xxxx" and he couldn't have been any more helpful and professional t DEALERSHIP RATING EMPLOYEE RATING "Excellent customer service and he knows his xxxx" and he couldn't have been any more helpful and professional then he was, he and Sean are a gr8 asset to your team ..... More

Kelly Ford service center is awesome! I needed some my F150 serviced before a big road trip and they got me right in and out the same day. F150 serviced before a big road trip and they got me right in and out the same day. More

David was great, went above and beyond what i expected. He didn't just take what Ford told him, he was willing to look deeper into my issue. I have no problems leaving my Ford F150 with him. He didn't just take what Ford told him, he was willing to look deeper into my issue. I have no problems leaving my Ford F150 with him. More

Milton was very professional and very friendly! He provided updates; took care of the paperwork early and when the vehicle was complete I was on my way. Thank you for everything. provided updates; took care of the paperwork early and when the vehicle was complete I was on my way. Thank you for everything. More

David did an great job in taking the time to look over my vehicle and offering advice on what my Fort F150 needed. My truck isn't driven much these days and it had been sitting for awhile and needed some TL vehicle and offering advice on what my Fort F150 needed. My truck isn't driven much these days and it had been sitting for awhile and needed some TLC. Thanks Dave More

I was experiencing Ignition and door lock problems, on my 2013 Ford Explorer. My Service Advisor, Me Wilson Vazquez at Kelly Ford, Melbourne, FL. Took charger immediately. He had my Explorer diagnosed and im 2013 Ford Explorer. My Service Advisor, Me Wilson Vazquez at Kelly Ford, Melbourne, FL. Took charger immediately. He had my Explorer diagnosed and immediately ordered the required parts. The part was back ordered. During the backorder Mr. Vazquez kept me informed of the status of my parts. Mr Vasquez notified me when the part arrived and scheduled me an appointment for the next day. I was very happy and honored to have such prized customer service. Mr Vazquez has always provided excellent service for me. He highly represents. More

Milton was very professional and very friendly! He recognized that I was anxious to get my car back sooner than originally expected, and went the extra mile to make sure it was completed before we had recognized that I was anxious to get my car back sooner than originally expected, and went the extra mile to make sure it was completed before we had anticipated!! The car drives like a dream again, and I will never do business anywhere else than Ford!! A+++++++++!!! More

The entire experience was just great! DJ is a fantastic person, his friendly demeanor was most welcome. He explained everything so well and answered all my questions very straightforward and accurate. T person, his friendly demeanor was most welcome. He explained everything so well and answered all my questions very straightforward and accurate. The entire team at Kelly is just top notch! More

Wilson is a friendly professional service advisor that go out of his way to help, he is an asset to Kelly Ford. Thank you for a great experience, out of his way to help, he is an asset to Kelly Ford. Thank you for a great experience, More