Kelly Ford - Service Center

Derek was excellent. Great communication. Timely service. We will continue to service our Ford here. We will continue to service our Ford here. More

I have not been to a dealer for service in many, many I have not been to a dealer for service in many, many years, as my husband, an auto mechanic, always took care of our vehicles. So I approached thi I have not been to a dealer for service in many, many years, as my husband, an auto mechanic, always took care of our vehicles. So I approached this service visit with trepidation. Anthony Fernandez made it a smooth and easy experience for me! He was kind and knowledgeable and listened to my comments. More

Great repair work on my truck. The staff were friendly and helpful. The dealership was clean from the repair shop to the new car show room! and helpful. The dealership was clean from the repair shop to the new car show room! More

Always a great experience! Never have had a bad experience experience More

Derek is great to work with and was always on top of the status of my truck while at Kelly Ford and waiting for a warranty part from Ford. Kelly Ford is now my new Ford dealership to work with, even with i status of my truck while at Kelly Ford and waiting for a warranty part from Ford. Kelly Ford is now my new Ford dealership to work with, even with it being 20+ miles further away More

In out at no time. Great place to get service More

DJ my service tech was polite and did not try to upsell me but offered options. Vehicle was serviced promptly me but offered options. Vehicle was serviced promptly More

For service, I deal almost exclusively with Derek Ertz-Berger. I've known him for years, and he always takes care of my vehicles. I drop it off, and later in the day he calls to tell me that it's rea Ertz-Berger. I've known him for years, and he always takes care of my vehicles. I drop it off, and later in the day he calls to tell me that it's ready. He never recommends service or parts that aren't needed. More

First time having service at a dealership, was always worried about being pressured in buying a new vehicle or high repair prices. I had an amazing experience even with being short staffed due to covid. worried about being pressured in buying a new vehicle or high repair prices. I had an amazing experience even with being short staffed due to covid. David Skinner took great care of me and got me the best deal on the work that I needed done. I had an ABS light on in my car and he told me how it could affect my vehicle if I drove with it on. I told him I was worried not having money to fix it right away, he offered to check the code and see if it was serious. Needless to say that made me feel that I was truly being taken care of as a customer and not just for $. Defiantly earned my business for life! More

DEALERSHIP RATINGEMPLOYEE RATING"Excellent customer DEALERSHIP RATING EMPLOYEE RATING "Excellent customer service and he knows his xxxx" and he couldn't have been any more helpful and professional t DEALERSHIP RATING EMPLOYEE RATING "Excellent customer service and he knows his xxxx" and he couldn't have been any more helpful and professional then he was, he and Sean are a gr8 asset to your team ..... More