Kelly Ford - Service Center

After taking my Lincoln MKC to a Lincoln dealer and was treated like they were doing me a favor to talk to me , I left.. I called Kelly Ford to see if they serviced Lincoln’s.. I was fortunate enough to ta treated like they were doing me a favor to talk to me , I left.. I called Kelly Ford to see if they serviced Lincoln’s.. I was fortunate enough to talk to Valerie who put me through to Christine Pulice.. What a relief and pleasant surprise to find such a knowledgeable and professional to take the time to explain everything to me and what my options were… I will be have all my repairs done at Kelly Ford from now on.. Thanks again Christine Pulice and Valerie… More

I have been servicing my vehicle at Kelly Ford for a while now. The work is always done on time, the service advisor Derek Ertzberger is Incredibly honest and caring. He always explain everything clearl while now. The work is always done on time, the service advisor Derek Ertzberger is Incredibly honest and caring. He always explain everything clearly and keeps me up to date on the progress of the work. I am so thankful for his insights and honesty. I would definitely recommend Derek to anyone that is looking to get their vehicle serviced at Kelly Ford! More

Outstanding customer service with second to none performance. The people here truly care about the issues you bring to them, and want to ensure the best solution(s) are presented. They want to make performance. The people here truly care about the issues you bring to them, and want to ensure the best solution(s) are presented. They want to make sure you have all the information you need to make a well informed decision for you and your family! More

Christine Pulice was very professional and knowledgeable. Would recommend 10/10! Couldn’t be happier with my experience with her… Would recommend 10/10! Couldn’t be happier with my experience with her… More

Cameron, in the service department, provided great assistance! Very courteous and navigate a work around on service for our recently purchased used car. Service center is clean and offers comfortable assistance! Very courteous and navigate a work around on service for our recently purchased used car. Service center is clean and offers comfortable accommodations. Thanks Kelly Ford - and thank you again, Cameron! More

Super friendly and everyone says hello. Quick service makes it so I do not have much downtime for routine services. Thank you! makes it so I do not have much downtime for routine services. Thank you! More

The Kelly Ford Service Department personnel are always knowledgeable, polite, and efficient. It is always a pleasure bringing my vehicle in for service. My service advisor, Wilson, is particularly helpfu knowledgeable, polite, and efficient. It is always a pleasure bringing my vehicle in for service. My service advisor, Wilson, is particularly helpful. More

For service, Dave Hendricks is the person to talk to. The only time I’ve ever had great service from a service department. only time I’ve ever had great service from a service department. More

Wilson went out of his way to help and was very friendly. Offered to come pick me up on a Saturday close to closing time so I could get my car. A part needed to be ordered and was done quickly. Very satis Offered to come pick me up on a Saturday close to closing time so I could get my car. A part needed to be ordered and was done quickly. Very satisfied with service. More

This is the first time I have been satisfied with the service I have received here. I have been trying to get recalls taken care of since August. I finally was handed off to Dave Hendricks and he genuine service I have received here. I have been trying to get recalls taken care of since August. I finally was handed off to Dave Hendricks and he genuinely helped me. Great addition to your personnel. More