472 Reviews of Kelly Ford - Service Center
Good service at Kelly Ford Traci is a great service adviser. My vehicle is always ready much sooner than expected which works perfect with my busy schedule. Excellent customer s Traci is a great service adviser. My vehicle is always ready much sooner than expected which works perfect with my busy schedule. Excellent customer service skills. More
Excellent repair service without appointment On 10 Jan. 2017, my car would not start. I had my 99 Mercury Mountaineer towed to Kelly Ford in Melbourne, FL. Assistant Service Manager, Traci Daly On 10 Jan. 2017, my car would not start. I had my 99 Mercury Mountaineer towed to Kelly Ford in Melbourne, FL. Assistant Service Manager, Traci Daly, furnished me with a loaner car and had repairs completed the next day. My fuel pump had to be replaced. Very impressive repair service without an appointment. Jimmy D. Schilling, P. E., S. I.; Satellite Beach, FL More
customer for life my family has bought over 6 cars from kelly and we choose them for all of our service needs. Tracy has been the best service assistant as she has been my family has bought over 6 cars from kelly and we choose them for all of our service needs. Tracy has been the best service assistant as she has been the only one to help us. Reggie sold me my recent car in 2014 and was so helpful and not pushy. he allowed me to make my own decision without interference. i had a breathalyzer in my vehicle for 2 years and kelly ford was more than accommodating in working on my vehicle despite the inconvenience. i appreciate that. i successfully did not violate and have now made it through. my daughter is 10 and i very much see her getting her first vehicle from kelly ford when the time comes. our vehicles have well lasted their time and for the money spent. thank you to Tracy Daly, Reggie and the whole team at Kelly Ford. We will continue to come back for your quality and speedy service. More
Bomb diggity Jeremy Collins and Traci Daly. Two excellent service advisors. Great customer service. Made sure my car was serviced and out in a timely manner. Woul Jeremy Collins and Traci Daly. Two excellent service advisors. Great customer service. Made sure my car was serviced and out in a timely manner. Wouldn't go anywhere else around. More
"Fantastic Service" Took my car in for service as my dash lights weren't working. Traci was very pleasant and helpful. Also she kept me informed on the status of the work Took my car in for service as my dash lights weren't working. Traci was very pleasant and helpful. Also she kept me informed on the status of the work being done on my car. Overall I was very satisfied with the service I received from Traci! More
easy service visit great experience with Traci taking care of the service items. will be back for any future needs. Recommend her to anyone that needs work done on their great experience with Traci taking care of the service items. will be back for any future needs. Recommend her to anyone that needs work done on their vehicle. More
Excellent service Traci Daly was my service advisor she was extremely pleasant and greeted me with a smile. I came in wit her my steering wheel shaking while braking sh Traci Daly was my service advisor she was extremely pleasant and greeted me with a smile. I came in wit her my steering wheel shaking while braking she knew exactly what it was and returned my car to me in a timely manner. I will definitely be back for service!!!!! More
service department My 2013 Ford Edge was repaired in Jan 2016 for an issue with the driver door. Well, it is broke again 11 months later and Ford is refusing to pay for My 2013 Ford Edge was repaired in Jan 2016 for an issue with the driver door. Well, it is broke again 11 months later and Ford is refusing to pay for it. Since the vehicle is out of warranty now they will not fix something that is either defective or was done incorrectly. We have been Ford owners since our teenage years (now in our 50s) but I am sad to say, if this is the kind of service and unreliable vehicles they are producing than we will have to look for another manufacturer. Shame on you Ford! More
Alway's a great experience. Excellent customer service and timely repairs. I wouldn't choose any other dealership to go to Kelly ford has a customer for life. Keep up the good w Excellent customer service and timely repairs. I wouldn't choose any other dealership to go to Kelly ford has a customer for life. Keep up the good work guys. More
Excellent Service Department Very knowledgeable and pleasant service writers. Prompt service and excellent mechanics. Able to handle any issue with your vehicle from simple servic Very knowledgeable and pleasant service writers. Prompt service and excellent mechanics. Able to handle any issue with your vehicle from simple service to major repairs. More