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Kelly Ford - Service Center

Melbourne, FL

4.6
456 Reviews

456 Reviews of Kelly Ford - Service Center

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March 06, 2017

THE BEST SERVICE DEPT. AS A MECHANIC FOR 18 YEARS I KNOW SERVICE I DID NOT WORK AT KELLY FORD. KELLY FORD CAN NOT BE BEAT. I PURCHASED THREE CARS FROM THEM. THE SALES MAN RO More

by Very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Saslow, Judy Daly, Traci Daly
March 06, 2017

The Best Ford Service in Melbourne, FL I have been a customer of Kelly Ford for the purchase of (2) Ford automobiles. I continue to get the best service any time I return there. The effic More

by marceyfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Daly, Traci Daly, Mike Bartlett
March 05, 2017

Super service department My a/c in my vehicle quit working. Kelly ford fixed it right the first time. I love seeing how many friendly employees they have. Judy the director o More

by Ailsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Daly, Daniel Smith
March 05, 2017

Great Service We took are Ford Escape in for routine maintinance. Judy Daly & Traci Daly took very good care of us. We went over what needed to be done & it was ha More

by bsky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Daly, Traci Daly
March 04, 2017

Excellent service Just had my second visit to Kelly Ford in Melbourne, FL for service. We are newer to the area and didn't know who to use for repairs. I checked on som More

by jack@viera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin the shuttle driver
March 03, 2017

Above and Beyond We have been regular customers at Kelly Ford in Melbourne, FL for some time now and it is comforting to know that the staff, especially Judy Daly alwa More

by Thorstad F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Daly, Mike Bartlett
March 02, 2017

"Thank You! Jeremy Collins February 21, 2017 I met with Jeremy to service my 2010 Ford Escape. Jeremy's professionalism and his time spent with gave me assurance that I needed. More

by suntree
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2017

Superb service Service Advisor Traci Daly handled my warranty issue. During this visit, I was extremely impressed with her commitment to customer satisfaction, makin More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria (Kelly loaner car representative), Traci Daly
February 24, 2017

extremely satisfied Tremendous job by Collision Center. Special thanks to Mike, new guy Frank, and all at the body shop for their great service and hard work. All issues More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bartlett
Feb 27, 2017 -

Kelly Ford responded

Thank you for taking the time to leave your feedback about our Body Shop! We take pride in all of our work and are glad we could get you back on the road again. Please reach out if there is anything further we can do for you.

February 23, 2017

super friendly traci daly was super friendly and considerate. she made sure that i got to my classes in time and arranged a shuttle for me, knew everything that need More

by Erin Casellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Feb 27, 2017 -

Kelly Ford responded

Thank you for your wonderful review about Traci and our Service Department! We strive to provide premier customer service with every visit and are so glad to hear this was the case in your experience. Please reach out if there is anything else we can do for you. See you next time!

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