Kelly Ford - Service Center

The best service ever Great experience, very fast and to the point. All my car issues were addressed and resolved without any issues. Traci goes above and beyond to make su Great experience, very fast and to the point. All my car issues were addressed and resolved without any issues. Traci goes above and beyond to make sure everyone is satisfied. We need more like her. More

Excellent customer service I brought my Ford in for repair. Jeremy Collins was timely in setting up my visit, clear and precise in explaining the problem to me and nice enough I brought my Ford in for repair. Jeremy Collins was timely in setting up my visit, clear and precise in explaining the problem to me and nice enough to find rebates I was entitled to. And this done in a friendly and courteous way. More

Excellent Sales, Service and customer-service oriented! Mr. Rob Saslow is indicative of how professional and service oriented this dealership is. From buying a car, to servicing the car, I have never had a Mr. Rob Saslow is indicative of how professional and service oriented this dealership is. From buying a car, to servicing the car, I have never had a negative experience at Kelly Ford. Others, such as Mr. Jim Ahcquist and Mr. Austin VanKirk are all great to deal with. The service department and all the areas are filled with friendly and customer-service oriented individuals. The entire team is impressive! My husband and entire family, will be loyal to Rob Saslow of Kelly Ford, when buying Ford cars. More

Super Repair Center and Communication Excellent repair center and dealership to work with. Communication from Jeremy Collins is the best, calls back quickly when you leave a message and h Excellent repair center and dealership to work with. Communication from Jeremy Collins is the best, calls back quickly when you leave a message and he follows up. Mechanics, especially the diesel mechanics know their stuff. Thank you guys and that is why I come to this shop for repair work when needed. Gary Hardey More

Collision center great service Sorry, had problem with my car after car accident . Collision center of Kelly Ford was my right choice .Everything was fast. I left the car and later Sorry, had problem with my car after car accident . Collision center of Kelly Ford was my right choice .Everything was fast. I left the car and later came in few days to pick it up. They talked with the insurance company few times, talked with rental company . Service was great, fast, professional. People there very friendly and helpfull. Management is great. Thank you, Collision Center of Kelly Ford! Great job! More

Service!! I can't much about the svc department, app for oil change at 11:10 Wednesday and was told a 3 hr wait. Went in to the sales department and spoke to I can't much about the svc department, app for oil change at 11:10 Wednesday and was told a 3 hr wait. Went in to the sales department and spoke to Charlie and he was polite, prompt and sorry for the wait. I had another issue that would involve the body shop and cleared everything up PROMPTLY '!!! Too much in detail BUT charlie took care of it all!!!! More

Service Department is Great Jeremy Collins is a great Service Advisor. Informed and very helpful. I am very happy. Made sure I got my MaxCare and let drive away satisfied. Jeremy Collins is a great Service Advisor. Informed and very helpful. I am very happy. Made sure I got my MaxCare and let drive away satisfied. More

Serviceth THE SERVICE IS AWESOME I'VE HAD NO PROBLEMS AT ALL AT KELLY FORD THE PEOPLE THAT WORK THERE ARE REALLY NICE AND THEY TAKE REALLY GOOD CARE OF MY CAR A THE SERVICE IS AWESOME I'VE HAD NO PROBLEMS AT ALL AT KELLY FORD THE PEOPLE THAT WORK THERE ARE REALLY NICE AND THEY TAKE REALLY GOOD CARE OF MY CAR AND ANYTHING I NEED HELP WITH THEY TAKE THE TIME TO HELP ME OR SHOW ME HOW TO WORK THINGS ON MY CAR More

Great service! My wife brought her vehicle in and Doug to great care of her vehicle and had everything done as promised. Getting the vehicle back on time was import My wife brought her vehicle in and Doug to great care of her vehicle and had everything done as promised. Getting the vehicle back on time was important so she could make it to othe commitments. Thanks again! More

Very professional, couteous and informative experience I would highly recommend Kelly Ford service department...Jeremy was great! He was very understanding and thorough in researching and answering all my I would highly recommend Kelly Ford service department...Jeremy was great! He was very understanding and thorough in researching and answering all my questions throughout my total visit. He provided a comfort zone that was necessary in order to make the correct intelligent decision regarding my vehicle service. The tech eval identified the problem source and I chose to wait for my vehicle. During this time I had occasion to interact with many other Kelly Ford staff...everyone had great interpersonal skills...a compliment to HR and management. Casey Tucker, in sales, was also a pleasure to talk with regarding the Escape family of vehicles...very friendly and informative in a professional manner. We will certainly recommend Kelly Ford. More