473 Reviews of Kelly Ford - Service Center
Outstanding Service call for fluids and tires. In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a future repair for a recall event on my vehicle. Wilson has provided this level of service time and time again over the years. He and the Kelly service team could not have done a better job! More
Brought our 22 Escape in for Zurich application. Adam was our service advisor. Prior to delivery Adam painstakingly inspected our vehicle, making sure the treatment was applied perfectly. Also big t Adam was our service advisor. Prior to delivery Adam painstakingly inspected our vehicle, making sure the treatment was applied perfectly. Also big thanks to Mike Karpowich for his assistance. It’s a pleasure doing business with Kelly. More
Traci is the most wonderful person to have looking after your vehicle. She is kind,knowledgeable and friendly. Always greets you with a smile! Very lovely young lady your vehicle. She is kind,knowledgeable and friendly. Always greets you with a smile! Very lovely young lady More
I am from IN and had an issue with my F250. I reached Natashia by phone and she was able to get my truck in the day I arrived in town, and then they were able to find and fix the problem that s I reached Natashia by phone and she was able to get my truck in the day I arrived in town, and then they were able to find and fix the problem that same day. She was very helpful and made a potential bad day a very good one. More
Makes you feel like Family! Very friendly and good natured makes it easy for the customers yea! Very friendly and good natured makes it easy for the customers yea! More
Although it always seems that when I go in for an oil change and tire rotation I end up with much more. Between Ford reccomemded services the Kelly Service Advisor explains in layman terms the necessity change and tire rotation I end up with much more. Between Ford reccomemded services the Kelly Service Advisor explains in layman terms the necessity of the services offered and the service technician performs those services well. More