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Kelly Ford - Service Center

Melbourne, FL

4.7
473 Reviews

473 Reviews of Kelly Ford - Service Center

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June 03, 2024

Outstanding Service call for fluids and tires. In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a More

by Ed O’Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Kelly Ford responded

Ed, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

May 13, 2024

Brought our 22 Escape in for Zurich application. Adam was our service advisor. Prior to delivery Adam painstakingly inspected our vehicle, making sure the treatment was applied perfectly. Also big t More

by 22Escape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
May 14, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

May 11, 2024

Great service. Derek Dinkle is a great coordinator. The team overall works quickly and efficiently. More

by Odessy6usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Dinkle
May 12, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 29, 2024

Natashia was a great service advisor. Was my first service on my RV F53. Will be back in the future. More

by Uschi293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natashia
Apr 29, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 29, 2024

Traci is the most wonderful person to have looking after your vehicle. She is kind,knowledgeable and friendly. Always greets you with a smile! Very lovely young lady More

by Dostland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Craft
Apr 29, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 26, 2024

I am from IN and had an issue with my F250. I reached Natashia by phone and she was able to get my truck in the day I arrived in town, and then they were able to find and fix the problem that s More

by kachgill3701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natashia
Apr 26, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 25, 2024

Makes you feel like Family! Very friendly and good natured makes it easy for the customers yea! More

by Geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Kelly Ford responded

Geno, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 19, 2024

Awesome service. I appreciate the attention and military discounts to include the ford rewards points More

by spoirier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee mercier
Apr 19, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 11, 2024

Although it always seems that when I go in for an oil change and tire rotation I end up with much more. Between Ford reccomemded services the Kelly Service Advisor explains in layman terms the necessity More

by joescarpa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mercier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kelly Ford responded

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 10, 2024

The service agent was extremely pleasant and answered all my questions. She replied to text messages in a timely manner. More

by Sherrodmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyn
Apr 11, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325