Kelly Ford - Service Center

Painless, feel-good visit. The man in maintenance (Dan Smith) was a no BS guy. He was accommodating, listened to me and was very personable. He was a real person. The man in maintenance (Dan Smith) was a no BS guy. He was accommodating, listened to me and was very personable. He was a real person. More

Service with a Smile! Derek greeted me upon arrival with a big smile and plenty of laughs! My car was serviced, cleaned and returned to me at the door. Thank you for the gr Derek greeted me upon arrival with a big smile and plenty of laughs! My car was serviced, cleaned and returned to me at the door. Thank you for the great customer service! More

Happy Service I purchased a car with kelly ford and recently had it serviced . I was greeted With exceptional customer service. I felt everyone went above and beyon I purchased a car with kelly ford and recently had it serviced . I was greeted With exceptional customer service. I felt everyone went above and beyond to make it great, especially Tabby Collins. She was On The Ball! More

New Ford Dealer I recently moved into the Space Coast area and Kelly Ford has become my new Ford Dealer. I had an electrical issue with my 2017 Ford Fusion and Charle I recently moved into the Space Coast area and Kelly Ford has become my new Ford Dealer. I had an electrical issue with my 2017 Ford Fusion and Charles and Austin assisted me with getting the situation fixed with a day. Charles and Austin went above and beyond and I highly recommend them and Kelly Ford for their excellent service! More

Terrific Tabby Tabby was very friendly, knowledgeable, and her customer service was stellar! I highly recommend Tabby because she was all around helpful with helping Tabby was very friendly, knowledgeable, and her customer service was stellar! I highly recommend Tabby because she was all around helpful with helping me find my dream car. More

Excellent Service...as usual I purchased my second lease from kelly ford and could not be happier with the continued over the top service i continue to get.I brought my car in a I purchased my second lease from kelly ford and could not be happier with the continued over the top service i continue to get.I brought my car in a couple weeks ago to Tabby in the service drive...who sold me my car to start. And i am never disappointed by her customer service. She just goes over exceeds my expectations every time. And always with a smile. More

SO HAPPY I scheduled my maintenance appointment online (great tool), signed in at the dealership (easy) and received excellent service. Daniel Smith and Chery I scheduled my maintenance appointment online (great tool), signed in at the dealership (easy) and received excellent service. Daniel Smith and Cheryl Shaton were so friendly and helpful. I recommend this dealership to everyone !!! More

Vehicle Maintenance and Tire Replacement service I have been going to Kelly Ford in Melbourne, Florida for many years now. The main reason I do is because of the top notch service they provide to cu I have been going to Kelly Ford in Melbourne, Florida for many years now. The main reason I do is because of the top notch service they provide to customers and their vehicles. Service can make or break any dealership and I have no doubt they continue to succeed with professionals like Judy and Traci Daly. Any time I have an issue with my vehicle I know it will be taken care of by them and the excellent technicians who are working there. All the employees are very polite and the work performed is exceptional. These are great people who make the experience fulfilling and pleasant. Thank you! More

5 Star Customer Service On a Sunday night my wipers wouldn't shut off,I made a online appointment for Monday morning , prior to me showing up Monday for my appointment,I got On a Sunday night my wipers wouldn't shut off,I made a online appointment for Monday morning , prior to me showing up Monday for my appointment,I got a phone call from Traci Daly to confirm concerns and assure me to come right down.Tracy reviewed all my concerns and I even added acouple off other issues. Traci kept me informed of the repair progress every step of the way.When I picked up my truck it was washed and vacuumed.If you need GREAT service see Traci Daly at Kelly Ford,I assure you you wont be disappointed in the quality of SERVICE you receive....Why go anywhere else!!!!! More

Customer Service Review I am so thankful for meeting Fred Gwin, I had almost given up hope on Ford being able to fix my truck. My truck had been in on several occasions at an I am so thankful for meeting Fred Gwin, I had almost given up hope on Ford being able to fix my truck. My truck had been in on several occasions at another dealership for a noise coming from the vehicle, they replaced part after part with no results. So I contacted Ford about the issue, and they told me to take my truck to Kelly Ford. I understand that sometimes it’s hard to duplicate the problem for the mechanics, but Fred was patient and listened to my story of what the vehicle had been through. He asked all the right questions and told me that my truck was “In good hands” and assured me he would get the issue resolved. Shortly thereafter I received a phone call from Fred informing me that my truck was ready for my inspection, to my delight the noise was gone!! Fred you’re my hero and thank you to your amazing team!! More