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Kelly Ford - Service Center

Melbourne, FL

4.7
466 Reviews

466 Reviews of Kelly Ford - Service Center

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December 05, 2017

Amazing service! Love coming here! Always a pleasure to come here! Friendly service and everyone is polite, courteous and helpfull! I recomend everyone come here! I brought my dodge van More

by Tracee1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 06, 2017 -

Kelly Ford responded

Thank you for sharing your feedback! We are very happy to hear that Dan was so attentive during your visit to our dealership and that he gave you some insight on your issue. You learn something new every day! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, Kelly Ford Team

December 04, 2017

Great service Fast, friendly and efficient service is what I like most about my experience at Kelly Ford. Dan Smith did a great job see in for my next oil change. More

by GraceMarquis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 05, 2017 -

Kelly Ford responded

Thank you for writing about your visit with us, Grace! We are happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Kelly Ford Team

December 01, 2017

Painless, feel-good visit. The man in maintenance (Dan Smith) was a no BS guy. He was accommodating, listened to me and was very personable. He was a real person. More

by Paulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 04, 2017 -

Kelly Ford responded

Thank you so much for this lovely review, Paulie! Dan is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Kind regards, Kelly Ford Team

November 29, 2017

Service with a Smile! Derek greeted me upon arrival with a big smile and plenty of laughs! My car was serviced, cleaned and returned to me at the door. Thank you for the gr More

by Cindy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Nov 30, 2017 -

Kelly Ford responded

Thank you for taking the time to review your experience with us, Cindy. We will let Derek know that you were pleased with his service. Warm regards, Kelly Ford Team

November 28, 2017

Happy Service I purchased a car with kelly ford and recently had it serviced . I was greeted With exceptional customer service. I felt everyone went above and beyon More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabby Collins
Nov 29, 2017 -

Kelly Ford responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We will be sure to pass on your kind compliments to Tabby and the rest of our staff and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Kelly Ford Team

November 27, 2017

New Ford Dealer I recently moved into the Space Coast area and Kelly Ford has become my new Ford Dealer. I had an electrical issue with my 2017 Ford Fusion and Charle More

by Scott51171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Austin Van Kirk
Nov 28, 2017 -

Kelly Ford responded

We’re delighted to hear of your positive experience at our dealership, Scott. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Warm regards, Kelly Ford Team

November 27, 2017

Terrific Tabby Tabby was very friendly, knowledgeable, and her customer service was stellar! I highly recommend Tabby because she was all around helpful with helping More

by taylors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabby Collins
Nov 28, 2017 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us. We will certainly pass on your feedback to Tabby as she will be happy to hear it! Happy driving. Best regards, Kelly Ford Team

November 27, 2017

Excellent Service...as usual I purchased my second lease from kelly ford and could not be happier with the continued over the top service i continue to get.I brought my car in a More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabby Collins
Nov 28, 2017 -

Kelly Ford responded

Hi there, We’d like to thank you for the feedback regarding your recent lease experience. Your appreciation is all that matters and we are more than happy knowing we exceeded your expectations. Until next time, drive safe. Best regards, Kelly Ford Team

November 26, 2017

SO HAPPY I scheduled my maintenance appointment online (great tool), signed in at the dealership (easy) and received excellent service. Daniel Smith and Chery More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Cheryl Shaton
Nov 27, 2017 -

Kelly Ford responded

Thank you for writing about your visit with us, Jan! We’re delighted to hear that Daniel and Cheryl were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We are grateful for your recommendation as well. Best regards, Kelly Ford Team

November 24, 2017

Vehicle Maintenance and Tire Replacement service I have been going to Kelly Ford in Melbourne, Florida for many years now. The main reason I do is because of the top notch service they provide to cu More

by Scott Elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Daly, Traci Daly
Nov 27, 2017 -

Kelly Ford responded

Scott, thank you for taking the time to share your feedback! We’re very pleased to hear that our consistent professionalism and great service has earned your repeat business. We look forward to your future maintenance visits. Best regards, Kelly Ford Team

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