Kelly Ford - Service Center

Exceptional service and detail...thanks Milton Borens! My experience with Milton Borens was exceptional. He was very attentive and provided detail explanation of the work performed on my Ford Escape. Mr. My experience with Milton Borens was exceptional. He was very attentive and provided detail explanation of the work performed on my Ford Escape. Mr. Borens was very professional. Thanks Milton! More

Fantastic Service Advisor Wilson Vasquez is a very welcome addition! He is knowledgeable, friendly and professional!! He is no nonsense and kept me advised every step of the wa Wilson Vasquez is a very welcome addition! He is knowledgeable, friendly and professional!! He is no nonsense and kept me advised every step of the way! More

A+ Customer Service !! Richard Boyle not only went over my vehicle with a "fine tooth comb" to check out everything, but he took the time to explain everything to me. He als Richard Boyle not only went over my vehicle with a "fine tooth comb" to check out everything, but he took the time to explain everything to me. He also had my vehicle back to me and washed early the next morning so I wasn't late for work!!! If I could give him more than 5 stars I would !! More

Awesome buying experience as well as service I like that from the sales to service, each treat you with respect and listen to your concerns. The sales manager took the time to stop and say hi (an I like that from the sales to service, each treat you with respect and listen to your concerns. The sales manager took the time to stop and say hi (and check to make sure everything was ok) when he noticed me in service. I had to wait to have an oil change since I did not have an appointment. I was not looking forward to the wait. I had the pleasure of meeting and talking to the gentleman that does the courtesy driving for customers. I have to say that made my stressful day end with a smile. More

Excellent service Right from the get go Tabby Collins took care of all everything. From the service I needed done to the re-syncing of my phone to bluetooth. Tabby was Right from the get go Tabby Collins took care of all everything. From the service I needed done to the re-syncing of my phone to bluetooth. Tabby was very professional and has excellent knowledge. More

Customer Care The service member was very helpful and polite. I took my vehicle in for oil change and tire rotation and they were quick to service my vehicle. The service member was very helpful and polite. I took my vehicle in for oil change and tire rotation and they were quick to service my vehicle. More

Employee Tabby Collins Sales & Leasing Consultation Why a five star rating? Tabby Collins that's why! Once again Tabby Collins has stepped up to the plate. She not only gives expert advise but also e Why a five star rating? Tabby Collins that's why! Once again Tabby Collins has stepped up to the plate. She not only gives expert advise but also expert customer service. Of course this doesn't surprise management one bit. But I never cease to be amazed! Tabby always goes above and beyond for the three cars and three family members who owns them. We never leave the store without several hugs for her! Nobody does it better! Baby your the best! More

Great experience, professional service. My entire family usually only works with Tabby because she always goes out of her way to help us. When I took my Jaguar in she said she'd make sure th My entire family usually only works with Tabby because she always goes out of her way to help us. When I took my Jaguar in she said she'd make sure they'd do a great job. When it was done it looked like a limousine inside and out. Awesome job. More

Amazing We went in to get my car serviced, and Tabby Collins my service advisor was terrific as always. We decided to look at the vehicles because I was looki We went in to get my car serviced, and Tabby Collins my service advisor was terrific as always. We decided to look at the vehicles because I was looking to get a new Ford. Cheryl Shaton went above and beyond any salesperson we have ever dealt with. It was the most headache free car buying experience I have ever had. Sandy Smith made the paperwork process a breeze. The follow up they provide to you after you purchase your vehicle was terrific. I have purchased vehicles from Kelly Ford since 1991, and they just get better and better! More

100 mile service Warmly received by service Manager Tabby Collins, who reviewed all that needed to be done. Went to comfortable waiting area. All went well, covere Warmly received by service Manager Tabby Collins, who reviewed all that needed to be done. Went to comfortable waiting area. All went well, covered by Kelly Ford Policy, and was sent happily on my way. No surprises, great service. See you next time. More