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Kelly Ford - Service Center

Melbourne, FL

4.7
473 Reviews

473 Reviews of Kelly Ford - Service Center

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December 21, 2024

Did a recall on my truck which was a safety concern. Everyone was very nice and helpful More

by Beckyross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

I have used this dealership for many years and have never been disappointed with the service. For the most part the staff is very knowledgeable and friendly. More

by 6339Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

November 10, 2024

Tracy Daly, the service advisor, was awesome to work with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better t More

by Rstarrettj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mercier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci Daly
Nov 10, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

November 05, 2024

Good service very friendly Joseph was very nice he came out to house appreciate the service More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mercier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
Nov 05, 2024 -

Kelly Ford responded

Ann, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 28, 2024

The fellow who did the work was quick and personable. Was delighted to have work done in my driveway. Ed More

by Egillespie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mercier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 24, 2024

Got my service done in record time back on the road to happy trucking. Thanks More

by Rdstall1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci
Oct 24, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 20, 2024

The utmost professionalism great experience I was treated great thanks for your help fantastic experience More

by Mgcarey2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyn
Oct 20, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 30, 2024

The gentlemen that worked on my car were great and timely. Love the come to house to do a tire rotation, oil change, and recall. More

by Dee702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know there names
Sep 30, 2024 -

Kelly Ford responded

Dee, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 23, 2024

Service writer was very courteous, informative, and professional. Service was performed in a timely manner. Will have my vehicle serviced at Kelly Ford in the future. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mercier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Kelly Ford responded

Thomas, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 20, 2024

I found everyone I dealt with recently at Kelly Ford so kind and helpful when my car needed an oil change and scheduled maintenance. Wilson Vazquez in Service was especially knowledgable and helpful in as More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie, Jack, Tony in Sales
Sep 20, 2024 -

Kelly Ford responded

Carol, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

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