Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very professional, no nonsense experience. No haggling or silly sales games. Just a very straightforward and honest transaction. No haggling or silly sales games. Just a very straightforward and honest transaction. More
Experience was great. Wish they didn’t sell me the zurk protectant if they had already put it on the truck.. basically put it on twice and paid for it twice.. they are sne Wish they didn’t sell me the zurk protectant if they had already put it on the truck.. basically put it on twice and paid for it twice.. they are sneaky for that one. More
Outstanding Service call for fluids and tires. In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a future repair for a recall event on my vehicle. Wilson has provided this level of service time and time again over the years. He and the Kelly service team could not have done a better job! More
Great experience from start to delivery finance guy was great will be back in the future great will be back in the future More
Buying a new car is not our fav task, but Omar and Robert made our experience excellent! Extremely professional and willing to help us find the best deal, stayed after hours to ensure we left happy. Overa made our experience excellent! Extremely professional and willing to help us find the best deal, stayed after hours to ensure we left happy. Overall amazing service, deft recommend this dealer. Best sales person and manager I have ever met at a dealer. More
This is our second purchase at Kelly Ford . The people we have dealt with have been extremely nice. The whole process was very smooth. We had looked at other dealers in the area but went back t The people we have dealt with have been extremely nice. The whole process was very smooth. We had looked at other dealers in the area but went back to Kelly because of the knowledge and professional attitude they showed to us More
After a local lube shop blew our engine, Bill Smith was very helpful in helping us understand the issue. Then Omar DeJesus helped us find the perfect replacement. very helpful in helping us understand the issue. Then Omar DeJesus helped us find the perfect replacement. More
I had just moved to Melbourne and didn't have a car, but called the dealership to get my credit application going and told the salesperson that I was going to get a Lyft to their location. Instead, Jason sh called the dealership to get my credit application going and told the salesperson that I was going to get a Lyft to their location. Instead, Jason showed up 20 minutes later driving the car I was interested in so I could test drive it on the way back to the dealership. How's that for customer service? Jason not only made the test drive fun while talking me through all the great things about the car, but he was extremely kind and friendly, too. He even helped me get my car insurance set up! By the time we got to Kelly Ford, my application was approved and the paperwork well underway. Sandy, the finance woman, was also extremely sweet and kind, and thoroughly explained all my finance and upgrade options. This was hands-down the most enjoyable and fast car buying experience I've ever had. And I drove off with a low mileage, gorgeous, 2021 Ford Bronco Sport Outer Banks edition, which is the nicest car I've ever owned. Kelly Ford and its staff are top shelf, and I couldn't recommend them any higher – definitely buy your next car from them! More
Great experience. Friendly and professional service. Second time purchase from Kelly. Will buy from them again. Friendly and professional service. Second time purchase from Kelly. Will buy from them again. More
Absolutely outstanding Ford dealership with a sales & service force far above any others in Melbourne. service force far above any others in Melbourne. More