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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

May 05, 2020

Incredible Sales Team - Ask for Anothony Bowers I found a car I loved online and I LUCKED OUT when I called the dealership and got Anthony Bowers. Anthony is not just a car salesperson, he is a car More

by zoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie States, Anthony Bowers
May 06, 2020 -

Kelly Ford responded

Zoe, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, The Kelly Ford Team

May 03, 2020

Tony was an amazing and genuine salesperson. Great to work with. He worked hard to get me the vehicle and deal that I was comfortable with. More

by NewRangerOwner
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Tony Ayala
May 06, 2020 -

Kelly Ford responded

We loved reading this review! Happy customers are our aim, and it appears Tony really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. All the best, The Kelly Ford Team

May 03, 2020

Very happy with the purchase of my 2020 Ford Ranger. Got exactly the trim and color I was looking for. Salesperson Carrie States was an absolute pleasure to work with. No pressure and very upfront about my More

by Fast Eddie
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie States
May 06, 2020 -

Kelly Ford responded

Eddie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Carrie was able to provide you with such exceptional service. Enjoy your new 2020 Ford Ranger! Best, The Kelly Ford Team

May 02, 2020

Friendly and Orgranized Employees were organized and the space was clean and formal. There was a nice waiting area for customers. They had a nice selection of used vehicles. More

by elainenew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
May 06, 2020 -

Kelly Ford responded

Elaine, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Take care, The Kelly Ford Team

April 29, 2020

Fusion Engi Great service when we bought a Fusion Energi. Not in stock but got it sent in to them within 4 days. We spent a total of 2:45 buying the car verses ou More

by bobandsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bowers
Apr 30, 2020 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Kelly Ford Team

April 29, 2020

Hid a spot when selling me a used car online asked clearly for all pictures of flaws and after finding out the paint has been messed up I can get no further help for the paint More

by Tomkindelspire
Recommend Dealer
No
Employees Worked With
Paul Cotton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper, Justin Decker, Damian Hall, Omar De Jesús, John Alligood, Tony Ayala, Anthony Bowers
May 06, 2020 -

Kelly Ford responded

Tom, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Kelly Ford Team - 321-254-4283 EXT 1300

April 28, 2020

Just bought a beautiful Cadillac with Justin at Kelly ford in Melbourne. They worked around my extensive work schedule and even stayed late to help me out! The service was awesome as my previous vehicle More

by Ashileechandler
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
Apr 28, 2020 -

Kelly Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Kelly Ford Team

April 26, 2020

John Alligood was absolutely amazing to us! He was straight forward and didn’t push us into anything we couldn’t handle. He knew exactly what we were looking for. He also worked with our work schedule More

by C Dickerson
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, John Alligood
Apr 28, 2020 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Kelly Ford Team

April 25, 2020

Very helpful! I went out and worked with Damian to get a new Ford Ranger at Kelly Ford. Even when a truck I liked wasn’t out on the lot, he went out of his way to get the vehicle I was looking for. Would hi More

by cnesbitt423
Recommend Dealer
Yes
Employees Worked With
Damian Hall
Apr 27, 2020 -

Kelly Ford responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Damian and the rest of the Kelly Ford team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best regards, The Kelly Ford Team

April 22, 2020

Very professional and helpful for helping me get the vehicle i wanted. Special thank you to Valerie Donaldson and Johnnie Walsh. I will be back to get my next truck from these two. More

by mrfurrow79
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh
Apr 24, 2020 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, The Kelly Ford Team

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