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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

May 18, 2020

Great staff Great experience even though in the end we were not able to purchase a new vehicle. The staff tried as hard as they could it was just not meant to be. More

by Michael500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Bowers
May 21, 2020 -

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

May 17, 2020

My saleswoman was Valarie Donaldson. I bought a 2019 Ranger she was so nice and thoughtful. I will definitely be back to buy a car More

by Claire
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh
May 20, 2020 -

Kelly Ford responded

We really appreciate your feedback, Claire . We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. The Kelly Ford Team

May 15, 2020

she did a caring sales for me May i say it was really nice to find a sales lady like Carrie State She explain everything perfect in going over every thing about my new Ford 150. I More

by reedthomas_@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie States
May 15, 2020 -

Kelly Ford responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Carrie was able to provide you with such exceptional service. Enjoy your new Kelly F-150! Regards, The Kelly Ford Team

May 14, 2020

First time buying a new vehicle! Damian, Justin and Sandy made my first experience buying a new car enjoyable and free of any negative stereotypes dealerships are associated with. The More

by Joshua Hepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker, Damian Hall
May 15, 2020 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience, Joshua! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Kelly Ford Team

May 13, 2020

Anthony Bowers was very friendly and knowledgeable. He answered all my questions about the car I had and was very professional. I will visit again when i am in a position to buy! More

by aakins409
Recommend Dealer
Yes
Employees Worked With
Andre Mannain, Anthony Bowers
May 15, 2020 -

Kelly Ford responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anthony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, The Kelly Ford Team

May 12, 2020

Short wait time, friendly staff. Very comfortable waiting room. Definitely will let all my Ford friends to have their cars serviced here. Will come back for all my car service. More

by perez.henry54
Recommend Dealer
Yes
Employees Worked With
DJ Weston
May 15, 2020 -

Kelly Ford responded

Thank you for visiting our service department and for leaving the kind words, Henry. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. All the best, The Kelly Ford Team

May 10, 2020

buying experience was easy and efficient Henry answered all of our questions, showed us several options and helped us select our new vehicle. Valerie Donaldson was a big help organizing all o More

by jwlaclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Shaton, Johnnie Walsh, Henry Sinsabaugh
May 12, 2020 -

Kelly Ford responded

Thanks for the fantastic review! It was our pleasure to assist you! Kind regards, The Kelly Ford Team

May 07, 2020

Great experience! Friendly staff and extremely helpful and knowledgeable. I highly recommend Patrick to help with sales, we communicated via email frequently until I was ready to make a decision! Johnnie More

by michellenach
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Patrick Pinchera
May 11, 2020 -

Kelly Ford responded

Michelle, we really appreciate your positive feedback! Kind regards, The Kelly Ford Team

May 06, 2020

Great Service Adviisor Derek took great care of me,I had to wait for the service on the car and he let me know what was going on each step of the way. So the time went by v More

by cg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
May 06, 2020 -

Kelly Ford responded

Hi, and thanks for the great feedback! We're very happy that Derek was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, The Kelly Ford Team

May 05, 2020

Andre was amazing from being in Ft. Lauderdale and trying to purchase a car 2 hours away can be even more stressful than normal but he made it so simple very straightforward and not pushy at all like most ca More

by ally8425
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain
May 06, 2020 -

Kelly Ford responded

Hello Ally, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Andre was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, The Kelly Ford Team

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