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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

June 06, 2020

I always go here for my service! Kelly Ford has been around in the Melbourne area for decades upon decades. I've always gotten a fair deal from them, and their service department is t More

by ai4gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Jun 10, 2020 -

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

June 06, 2020

Car shopping is never fun. Imagine adding in the rain and 3 babies, you could only imagine. Henry (Salesman) and Clayton (sales manager) made our experience top notch. They knew we hand our hands full and th More

by rosemarydillon
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh, Henry Sinsabaugh
Jun 10, 2020 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Kelly Ford Team

June 05, 2020

Had an issue with my F150 (transmission issue that affected safe drivability of the truck) and not from the Melbourne area. I called the *other* dealership In the area and was told 1-2 weeks before I More

by BigBluF150
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger, DJ Weston
Jun 09, 2020 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Kelly Ford Team

June 05, 2020

Good news. Bad news. The salesman, Phil Pettus, earned my respect. He is a no-nonsense person who gave me the info I wanted the way I wanted it. He also gave me excellen More

by pacecar9304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra Van Hook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
June 03, 2020

Phil listened to what I had to say and did not use high pressure tactics. He showed me several options for trucks and for financing. More

by David C
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Jun 04, 2020 -

Kelly Ford responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. The Kelly Ford Team

June 03, 2020

Had just what I wanted With current situation, I was surprised to find just the vehicle I had been looking for, and at a price I was willing to pay. More

by cschan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bowers
Jun 04, 2020 -

Kelly Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Kelly Ford Team

June 03, 2020

Excellent service! Service rep (Mr. Frank Perez) was extremely friendly and listened to my concerns. The repair needed was expensive but he walked me through my options More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perez, DJ Weston
Jun 04, 2020 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

June 01, 2020

Omar helped me gain my confidence in buying a car. Great service an had an overall awesome experience. I recommend Visiting the wonderful staff at Kelly Ford More

by Eddie
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Omar De Jesús, Henry Sinsabaugh
Jun 03, 2020 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Kelly Ford Team

June 01, 2020

Meeting Expectations Derek Provided a 5-Star customer experience when servicing my 2019 Bulliitt. The Kelly Ford Team always make me feel that they value me as being thei More

by ppatella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Jun 04, 2020 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Kelly Ford Team

June 01, 2020

Very happy with our experience. Friendly staff and clean surroundings. Went to look a specific vehicle that we found on line and made a quick easy purchase. More

by LuannR
Recommend Dealer
Yes
Employees Worked With
Henry Sinsabaugh, Nicholas Lagges
Jun 04, 2020 -

Kelly Ford responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! The Kelly Ford Team

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