Kelly Ford

Scheduled Service I checked my oil life and scheduled my service using my Ford Pass. This was super easy. The service man that helped me was very polite, informative. I checked my oil life and scheduled my service using my Ford Pass. This was super easy. The service man that helped me was very polite, informative. I had an e-mail address issue when trying to use my Ford Pass points. He knew immediately how to resolve my issue, he corrected it and applied my points in only a minute or two. He was very polite, professional, knowledged and kind. This was my 2nd interaction with the service dept. On my first visit, I drove in without an appointment and my experience was just as pleasant. I was greeted right away, my car was taken back for service immediately and the employees were amazing! More

Great team--Reggie & Valarie helped us find what we wanted. Sandi worked hard on the financing. Good experience! Very helpful, courteous, and professional! Thanks very much! wanted. Sandi worked hard on the financing. Good experience! Very helpful, courteous, and professional! Thanks very much! More

It was very easy to make a service appointment online. Every step of the way through this repair, I felt 'taken care of' by Derek Ertz-Berger. My car was ready BEFORE promised and though I have only had Every step of the way through this repair, I felt 'taken care of' by Derek Ertz-Berger. My car was ready BEFORE promised and though I have only had it back 3 days, it seems to be running great. More

Our experience at Kelly Ford was excellent. We reached out to them with what we were looking for (Ford Escape Hybrid AWD). They located it and had it delivered to the dealership. The purchase process wa out to them with what we were looking for (Ford Escape Hybrid AWD). They located it and had it delivered to the dealership. The purchase process was a breeze. I am also pleased with the trade in process. Our Salesman Phil Pettus made us feel valued. He communicated with us regularly throughout the purchase process. Everyone at the dealership was knowledgeable and friendly. I highly recommend Kelly a Ford. More

Valerie Donaldson is amazing! Valerie Donaldson is Amazing! She went out of her way to get me the car I wanted at the Payment I could afford. She is definitely someone I will send Valerie Donaldson is Amazing! She went out of her way to get me the car I wanted at the Payment I could afford. She is definitely someone I will send any of my family and friends who need a car. More

I have always bought Ford products and have always been very happy with Kelly Ford. I feel they go out of their way to give me the best service. From routine maintenance to taking of any problem I have wi very happy with Kelly Ford. I feel they go out of their way to give me the best service. From routine maintenance to taking of any problem I have with the car. The technicians are the best. I am always treated with respect, excellent service and quality workmanship. I recommend Kelly Ford to anyone without hesitation. More

Our recent experience with Kelly Ford has been superior. Anthony Bowers was especially congenial and knowledge. We were and "easy sale" as we knew in advance that we wanted to purchase an Escape Hybrid; h Anthony Bowers was especially congenial and knowledge. We were and "easy sale" as we knew in advance that we wanted to purchase an Escape Hybrid; however, we are sure that Mr. Bowers would have demonstrated excellent salesmanship no matter what the circumstances may have been as far as the overall buying experience is concerned. Two "thumbs up", Anthony! More

certified f250 Valerie and Chuck were easy to deal with and helpful even after the sale. We were pressed for time when we got there so they allowed us to complete t Valerie and Chuck were easy to deal with and helpful even after the sale. We were pressed for time when we got there so they allowed us to complete the sale the next day Thanks More

New Truck I purchased a new F150 from Valerie, she was very professional, kind and courteous. She answered any and all questions that i had concerning the vehic I purchased a new F150 from Valerie, she was very professional, kind and courteous. She answered any and all questions that i had concerning the vehicle. She went out of her way to ensure that i was happy with my purchase. I have recommended her to many of my friends. More

Pleased with first Ford purchase. My first purchase of a Ford vehicle. Very impressed with their 'over the top' dedication to customer satisfaction. Loving the new vehicle. Would high My first purchase of a Ford vehicle. Very impressed with their 'over the top' dedication to customer satisfaction. Loving the new vehicle. Would highly recommend that Kelly Ford be on the top of your list for a new car/truck purchase. More