
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Thanks to Omar for his attention to detail and getting me the best deal possible and meeting all my requests, thanks for being patient and available! the best deal possible and meeting all my requests, thanks for being patient and available! More
Great customer service, no pressure on the customer even if only window shopping and was very knowledgeable regarding the car features and good finance options. Fully recommended! if only window shopping and was very knowledgeable regarding the car features and good finance options. Fully recommended! More
Mr. Kelly I just want to let you know that Derek has helped me through some difficult times with my truck between him and Jeremy I don't think this could ever happen I've had some bad times at the front helped me through some difficult times with my truck between him and Jeremy I don't think this could ever happen I've had some bad times at the front end it's corrected and once again my 2018 F450 pulled through I've been going to Kelly Ford since 2008 and I'll always be going back to Kelly Ford you have some fantastic people there thank you again and Derek you go Way Beyond the extra mile and so does Jeremy you guys go out of your way for me and I really appreciate it mr. Kelly you got some good people there I consider them my friends and family Derek until next time Charles klippel More
Service Center Takes Forever I have had my car to the service center several times. The first time they had my vehicle for a week and a half for engine mounts. I dropped my vehi I have had my car to the service center several times. The first time they had my vehicle for a week and a half for engine mounts. I dropped my vehicle off early Monday morning and did not hear any updates until I reached out on Tuesday. I was then told it had parts that needed to be ordered and was going to be Thursday before it was finished. I reached out again after receiving no updates the day I am supposed to pick up my vehicle and am now being told that parts were on backorder and that I was supposedly informed of this. I was not until I asked when I could pick it up that I was given this information. Terrible communication and extremely slow service. More
Justin and Jazz went above and beyond to find the vehicle that I really wanted. Johnnie went out of her way to help us find the right warranty. All of them very knowledgeable and answered every question we h that I really wanted. Johnnie went out of her way to help us find the right warranty. All of them very knowledgeable and answered every question we had. I’m very satisfied! More
I had an excellent experience with the sales and finance department that help me buy my dream vehicle. I got everything I wanted out of a vehicle plus more for a great price awesome service awesome vehicle department that help me buy my dream vehicle. I got everything I wanted out of a vehicle plus more for a great price awesome service awesome vehicle thanks again. More
Great buying experience Kelly Ford employees go the extra mile to make sure everything is taken care of and the customer is happy. This is my 3rd vehicle purchased here Kelly Ford employees go the extra mile to make sure everything is taken care of and the customer is happy. This is my 3rd vehicle purchased here More
Great used car buying experience dealing with Justin Decker this is the first time I purchased a car site unseen Justin sent great pix and videos. I told him that I am a vary fussy when it comes to doo Decker this is the first time I purchased a car site unseen Justin sent great pix and videos. I told him that I am a vary fussy when it comes to door dings and smoke smell he looked the it over good said no ding or smoke smell vary honest. We did have a problem with shipping departure time and the radio had a problem THEY TOOK CARE OF BOTH WITHOUT QUESTION. They could have just said SORRY but didn’t. Next time I am in the market I will be looking them up More
Great job Quick and friendly service. Would recommend to others. Go see Andre he's very helpful and very energetic. You can tell he takes pride in his work! Quick and friendly service. Would recommend to others. Go see Andre he's very helpful and very energetic. You can tell he takes pride in his work! More
2016 F150 Ruby Red Valerie, Amee, and Johnnie went out of their way to make sure the buying experience was a pleasure. Everyone greeted us and made sure all our question Valerie, Amee, and Johnnie went out of their way to make sure the buying experience was a pleasure. Everyone greeted us and made sure all our question were answered and needs met. More