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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

November 15, 2020

Excelent customer service, Omar the sale officer is awesome, he do an extraordinay job helping us with our new truck. We recommend this dealer. Thanks. More

by glourodriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
Nov 17, 2020 -

Kelly Ford responded

Thank you for the 5-stars! - The Kelly Ford Team

November 13, 2020

recently purchased a 2013 ford taurus from kelly ford phil pettus was very good to work with no high pressure he made sure the car had no problems before he closed the deal when you go to kelly ford ask More

by dotschlag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Chuck Cooper, Nicholas Lagges
Nov 17, 2020 -

Kelly Ford responded

Thank you for the 5-stars! - The Kelly Ford Team

November 09, 2020

I had an awesome experience here! Justin was great and so was Johnnie! The Kelly Ford team was able to find a vehicle that fit my price range and figure out financing all within the afternoon. This is a grea More

by Grant Schultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Justin Decker
Nov 12, 2020 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Kelly Ford Team

October 27, 2020

Omar, Valerie and Johnie were great. Omar explained a lot of features of the car I was interested in and answered all of my questions and we had a greta test drive experience. Valerie made the paperwork More

by carol.hickey.nyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh, Omar De Jesús
Oct 30, 2020 -

Kelly Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Kelly Ford Team

October 20, 2020

I was impressed with my experience, i was expecting to be there for a while. It was my first experience with a dealership and Valerie made it a pleasant and quick experience i will come back to get my next v More

by rhyangarner83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Kelly Ford responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Kelly Ford Team

October 19, 2020

My service advisor, Derek Ertz-Berger, helped me through the service of my F250. He is the only service advisor I will use. Thank you Derek for everything. More

by bcfleeger2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Oct 22, 2020 -

Kelly Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Derek does for Kelly Ford and our customers. Hope to see you again soon! The Kelly Ford Team

October 18, 2020

The best! I will not go any where else. Sent a couple of buddies there. Knowledgeable, patient w/ my silly questions but need butter for popcorn! More

by HPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : erztberger,derrick 6 stars, Chuck Cooper, Derek Ertz-Berger
Oct 21, 2020 -

Kelly Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Kelly Ford Team

October 17, 2020

Great experience working with and always talking to Joshua .Buying Another Ford from Kelly Ford was as easy as 1 2 3 Thanks to Joshua and his Team ! I will be back again . More

by Dspady3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Joshua Garcia
Oct 21, 2020 -

Kelly Ford responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! The Kelly Ford Team

October 15, 2020

Justin is very friendly & patient. He took time to help me make a good decision. He was there for each steps of the process and it's good to know I have a contact person at Kelly anytime I need assistance More

by Cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
Oct 16, 2020 -

Kelly Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Justin and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. The Kelly Ford Team

October 14, 2020

Always a pleasure doing business with Kelly Ford! Whether it’s getting my Ford serviced or buying a new Ford, the sales/service staff is top notch. If your in the market for new or used head to Kelly. More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Oct 16, 2020 -

Kelly Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Kelly Ford Team

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