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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

December 13, 2020

Purchasing my new explorer was made easy by the whole Kelly Ford team. Omar was fantastic. He answered every question and if he didn’t know he went and found out. The whole process was easy and enjoyable More

by Edward.lambie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar De Jesús
Dec 16, 2020 -

Kelly Ford responded

Edward, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Kelly Ford Team

December 12, 2020

How do you buy a vehicle in Florida when your still in Alaska? Mr Omar took a video of the Transit Connect and walked around it, opening the doors and explaining all the features. I was impressed! Thank y More

by cdphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
Dec 16, 2020 -

Kelly Ford responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience with our dealership and that Omar was there to provide you with such exceptional service! Thank you again and congratulations on your new car. The Kelly Ford Team

December 01, 2020

Kelly Ford Of Melbourne Florida is the absolute Best dealership in the area including Orlando. The facility is always clean and organized. All of the staff are polite, friendly and professional. What yo More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Dec 04, 2020 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Kelly Ford Team

December 01, 2020

Very friendly, knowledgeable and helpful. Outstanding customer service! They took the time to understand and help find the right vehicle and the right price. Melvin, Reggie and Ryan were a pleasure to w More

by Timmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Williams
Dec 04, 2020 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

November 28, 2020

Great sales guy. Answered all my questions. He is very helpful with showing all the info about how the car works. I would highly recommend him. More

by dustfari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Nevue
Dec 02, 2020 -

Kelly Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Kelly Ford Team

November 25, 2020

Excellent customer service at Kelly Ford in Melbourne, Florida. Extremely courteous and professional staff. Timely service as well. They took my car exactly at my appointment time and had completed repair More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Krisanda
Dec 01, 2020 -

Kelly Ford responded

Thank you for writing this fantastic review! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Kelly Ford Team

November 20, 2020

As always your Kelly Ford service and customer support is super! I especially want to give a special recognition to Service Advisor Derek Ertzberger. He is very attentive, professional, knowledgeable, goes More

by montylopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gwin, Derek Ertz-Berger
Nov 20, 2020 -

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

November 17, 2020

Amazing experience with Valerie at Kelly Ford last week! She was personable, authentic, and respectful of our time. I would definitely go back for my next car purchase! More

by Tabitha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges
Nov 18, 2020 -

Kelly Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Kelly Ford Team

November 16, 2020

Excellent customer service in handling a problem that I was having with my 2020 Ford Explorer. They were able to get me and my vehicle in and out in a very reasonable time for the job that needed to be do More

by KPechacek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner, Don Palanzi
Nov 17, 2020 -

Kelly Ford responded

Thank you for the 5-stars! - The Kelly Ford Team

November 15, 2020

Everyone was friendly and helpful. When I asked the custodian where the men's room was, he took me to it. The service on my truck was handled quickly and effectively. It was an all around good experi More

by cboorse
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Krisanda
Nov 17, 2020 -

Kelly Ford responded

Thank you for the 5-stars! - The Kelly Ford Team

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