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Kelly Ford

Melbourne, FL

4.8
3,131 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,131 reviews

August 01, 2021

Reggie was my Sales Person at Kelly Ford. As always he is honest and attentive in finding the right vehicle for my needs. We came up with a quick out the door price. I have bought several vehicles from Reggi More

by Fantasea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Chris Saraceno Vice President and Partner Kelly Automotive Group

July 27, 2021

I appreciated that Phil was nice and honest with me, other people in the dealership were nice to me, too. It was my first time so I had questions and I felt safe and respected. Phil sent the video promp More

by cidsalitore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Jul 30, 2021 -

Kelly Ford responded

Cid, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Chris Saraceno Vice President and Partner Kelly Automotive Group

July 08, 2021

Initially met with Paul and since he was going to be away, he set me up with Valerie who did an excellent job making my first new car purchase a wonderful experience. More

by patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges
Jul 13, 2021 -

Kelly Ford responded

Patty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Kelly Ford Team

July 05, 2021

Omar Dejesus at Kelly Ford made purchasing my first car a great experience! I would definitely recommend Kelly ford to anyone! Ask for Omar he is fluent in both Spanish and English as well as knowledgeable, More

by happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
Jul 08, 2021 -

Kelly Ford responded

It was a pleasure to read about your first buying experience working with Omar. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! The Kelly Ford Team

July 03, 2021

Wonderful experience with salesman Omar DeJesus. Recommend Kelly Ford Melbourne More

by pattyrevers12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús, Nicholas Lagges
Jul 08, 2021 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. The Kelly Ford Team

July 02, 2021

Once I located a used car on Autotrader at Kelly Ford I was contacted in minutes by Justin. He answered my questions about the car and made himself available to when I could see the car. He went the extr More

by Joe T
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
Jul 08, 2021 -

Kelly Ford responded

Thank you for taking the time to share with us, Joe! The goal of the Kelly Ford team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! The Kelly Ford Team

June 26, 2021

David is the best! I am a returning customer and this time it was the best buying experience I have ever had! David is a knowledgeable and got me through the process very quickly! Sandra in finance was More

by Jackie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Weston
Jun 30, 2021 -

Kelly Ford responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. The Kelly Ford Team

June 21, 2021

This is my second purchase at Kelly Ford. I have had an outstanding experience both times. Mike in Financing is PRICELESS and Valerie was incredible to work with, very patient in showing me my options over More

by Kara
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Vazquez
Jun 24, 2021 -

Kelly Ford responded

Kara, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! Chris Saraceno Vice President and Partner Kelly Automotive Group

June 20, 2021

Andre, our salesman made our buying experience a pleasure! He was very attentive to detail and made it a good experience! Thanks to all at Kelly Ford! More

by LA Watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Mannain, Nicholas Lagges
Jun 23, 2021 -

Kelly Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Kelly Ford Team

June 18, 2021

It was a pleasure to have Andre as my sales person. He was very professional and did an excellent service for me. Ryan was also very helpful with this transaction. The insurance lady don't know her name a More

by Jungleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain
Jun 23, 2021 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Kelly Ford Team

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