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Kelly Ford

Melbourne, FL

4.8
3,131 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,131 reviews

November 05, 2021

Awesome experience! Paul Cotton was amazing to work with! Sandy in the finance department was great too! More

by jeg.garber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Kelly Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Kelly Ford Team

October 16, 2021

The salesman and staff were very responsive to all my questions and concerns. When I went to pick up the vehicle is was prepped and waiting for me at the front of the lot, we just had to get the paperwo More

by shermanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Oct 20, 2021 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Kelly Ford Team

October 14, 2021

The experience of special ordering a truck although longer than I would have liked, was exactly the time you explained. I’m sure the lead time will shorten as things get back to normal. The actual cl More

by MikeC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Ford responded

Mike, Thank you for your 5 Star Review. Valerie is a valued team member here with Kelly Ford. I will share your thoughts with her. Please send her your referrals, family or friends. The Kelly Ford Team

October 13, 2021

We had an excellent experience. Andre made buying our new Explorer easy. He is knowledgeable and ensures that the customer feels valued and appreciated. More

by Valentine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper, Andre Mannain
Oct 15, 2021 -

Kelly Ford responded

Valentine, Thank you for taking the time and effort to write Your 5 Star Review. We greatly appreciate the fact that you and your family stopped in to visit us at Kelly Ford to shop and purchase your new vehicle. The Kelly Ford Team

October 05, 2021

We had a great experience purchasing a new F150 with Kelly Ford. Omar was very patient and thoroughly answered all of our questions. Their buying process was efficient and they made it clear that they a More

by Brad Merrill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar De Jesús
Oct 08, 2021 -

Kelly Ford responded

Brad, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Omar does for Kelly Ford and our customers. Hope to see you again soon! The Kelly Ford Team

September 30, 2021

The staff is friendly, knowledgeable and makes you feel like family!! I would highly recommend Kelly Ford to my friends and family. More

by nanasarro22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker, Kyle Bekkelund
Sep 30, 2021 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Kelly Ford Team

Sep 30, 2021 -

nanasarro22 responded

Special thanks to Kyle…….he was awesome!!!!!!!!!!!!

September 16, 2021

Derek was excellent. Great communication. Timely service. We will continue to service our Ford here. More

by Milford.jaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Sep 21, 2021 -

Kelly Ford responded

Thank you for taking the time to write this review. We are pleased to hear that Derek was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. The Kelly Ford Team

Sep 21, 2021 -

Milford.jaime responded

You will definitely be our dealership for service.

September 13, 2021

I have not been to a dealer for service in many, many I have not been to a dealer for service in many, many years, as my husband, an auto mechanic, always took care of our vehicles. So I approached thi More

by mar
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fernandez
Sep 16, 2021 -

Kelly Ford responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. The Kelly Ford Team

September 13, 2021

Mario makes sure you get what you are looking for in a vehicle. I was looking for great gas mileage along with even better price tag More

by elaine200037
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lagges, Mario Guerra
Sep 16, 2021 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Kelly Ford Team

September 11, 2021

Valerie is by far the best salesperson I have ever worked with. I would recommend her highly to anyone looking to purchase a used or new vehicle. Sandy in the finance department also was a pleasure to work w More

by Donnad0124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Kelly Ford responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. The Kelly Ford Team

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