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Kelly Ford
Melbourne, FL
3,085 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,085 reviews
June 14, 2011
I just bought my 2011 Ford Escape from Kelly Ford and I was extremely satisfied with the staff and in particular my sales person, Greg Kroupa. He was extremely helpful in finding the vehicle that met my n was extremely satisfied with the staff and in particular my sales person, Greg Kroupa. He was extremely helpful in finding the vehicle that met my needs and budget. He provided a hassle free buying experience for me and answered every question that we had. I am very satisfied with their professionalism, availability and friendliness. More
by glorimar
Employees Worked With
Greg Kroupa
May 02, 2011
We came to this dealership to trade our Chrysler 300 for a vehicle with better gas mileage. We first requested to look at new Fusions and Jerry Compo gave us all the information and let us test drive one. a vehicle with better gas mileage. We first requested to look at new Fusions and Jerry Compo gave us all the information and let us test drive one. We liked it but we weren't really crazy about it. We had Jerry run the numbers and as it turned out, it wouldn't have worked financially with our trade. Instead of just ending our realtionship there, Sal Amore came over and talked to us and asked us what we really wanted. My husband has been wanting a Mustang for quite a while but we couldn't buy new. Sal told us about some used vehicles on the lot including a Lincoln and a Mustang that just came in that he thought might work and asked Jerry to show them to us. The Mustang was a 2011 used and just the right color, race red. Jerry let us test drive it and we asked him to see if it would work with our trade and it did. Jerry and Sal made it happen and my husband and I are very happy. We have been to other dealerships that didn't bother to go the extra mile to see if they could find a fit for us. Our experience was very positive and I would recommend this group to anyone. Thank you More
by harmon1029
Employees Worked With
Jerry Compo and Sal Amore
April 28, 2011
We were greeted at the moment of arrival to the dealership lot and were directed to the type of vehicle that we were interested in. No pressure and no intentions to sell us anything other than what dealership lot and were directed to the type of vehicle that we were interested in. No pressure and no intentions to sell us anything other than what we asked for. The sales representative helped us locate the car we wanted, listened well to our questions/concerns and worked with the sales manager to explore the options that would work better for us including partner plans, rebates, and sales offers. We were presented with options and with numbers that reflected the "out the door price" which included everything (tag, title, dealer fees, taxes, etc.). The sales representative did a great job. We also were served well during our interactions with the customer relations manager and the finance manager. Overall a good experience in buying a car. More
by Montes
Employees Worked With
Denise Theders
April 23, 2011
I was satisfied but this must be one of the 2012 vehicles sold at this dealership. One of the salesman told us this car had cruise control and when we got it home found out the SFE model does not. We were sold at this dealership. One of the salesman told us this car had cruise control and when we got it home found out the SFE model does not. We were not told this by Bryan Snow but another salesman. More
by binkl
Employees Worked With
Brian Snow, Paul Cotton
March 29, 2010
They have always taken care of me before and after the sale. They have sold me approxiametely 6 cars over the last 10 years, and I am always satisfied. i would highly recomment these guys to any one tha sale. They have sold me approxiametely 6 cars over the last 10 years, and I am always satisfied. i would highly recomment these guys to any one that might be looking for a unit. I got them through the internet and they have made it an easy pruchase every time. More
by ilovebtsa
Employees Worked With
Charlie Algieri, Brian Snow, Peter Longhi, Rob Shoff, Paul Cotton
