Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Tommy was great to work with when looking into purchasing a new car. He was every friendly and listened to all my requests I wanted in a new car. He has continued to keep in touch with me while I am waiting a new car. He was every friendly and listened to all my requests I wanted in a new car. He has continued to keep in touch with me while I am waiting for some finances to get in order. I never felt pressured by him, as I have with other salesman. More
I found the experience at Kelly Ford to be unlike any I have had in the past. They were helpful and even showed me what I really wanted and needed as opposed to just "selling" me a car.I really fealt like have had in the past. They were helpful and even showed me what I really wanted and needed as opposed to just "selling" me a car.I really fealt like they cared about me and I must warn you they are huggers! Ok I started it but...... I will be stopping by there often as I really liked the experience and more so the people I dealt with. If I had one gripe it would be that finance took a little longer than I would have liked, but to be fair nobody told me it was only going to take ten minutes while I sat for an hour. They were honest with me about the wait. Thanks again to Kelly Ford and the whole team you made what used to be an aweful experience a great one! More
In one word outstanding!I would recommend Kelly Ford to anyone!!! The staff provided a haggle-free, friendly environment. They were personable, knowledgeable and went out of their way to get me into the ca anyone!!! The staff provided a haggle-free, friendly environment. They were personable, knowledgeable and went out of their way to get me into the car I desired. I purchased a used 2008 mustang convertible that is in pristine condition!! I couldn't be happier with my vehicle. I purchase every 3 years and Kelly Ford has been by far the best experienced I have ever encountered. Cassandra was extremely patient and give me the one on one attention that most people like when making a major purchase. We talked as it we were old friends that had trust in one another.I would rate Cassandra's performance alone a 6 out of 5 if I was able.I would truly buy another car from her. It is hard to find a business that really care about their customers anymore. It was refreshing to know that quality establishments still exist in a time where money seems to rule all. I will recommend this dealership to all of my family and friends, and I will definitely buy another car from them and her in the future. Thank you Kelly Ford for making me a customer for life. More
Salesperson, Scott, sales mgr. And credit person were all friendly, curteous, and patient. Probably the best car dealer experience I have ever had. Would recommend Kelly Ford with no reservations. Rich friendly, curteous, and patient. Probably the best car dealer experience I have ever had. Would recommend Kelly Ford with no reservations. Rich Andrson More
Kelly Ford was a great experience. Denise was very nice and Clayton helped her with a good deal for me. Tell everyone you know to go to Kelly Ford anytime they want a New Ford or a great deal on a Used Car and Clayton helped her with a good deal for me. Tell everyone you know to go to Kelly Ford anytime they want a New Ford or a great deal on a Used Car or Truck. Thanks Kelly Ford Jim Fayed More
First time ever buying a car over the internet. What a great experience!! Cassandra and Tommmy were great to deal with and NO PRESSURE! They made me feel very welcome and showed all the features on the ca great experience!! Cassandra and Tommmy were great to deal with and NO PRESSURE! They made me feel very welcome and showed all the features on the car. I could not have asked for a better experience. I will be a customer for life! More
Bought a new F250. Helped me get the right truck to pull my horses. Paul was very knowledgable and showed me how Sync worked. Good experience all around my horses. Paul was very knowledgable and showed me how Sync worked. Good experience all around More
I contacted Phil after working with a different Ford dealer. He listened to my frustrations with the other dealer and got started right away looking for the vehicle we were trying to buy. He mentioned t dealer. He listened to my frustrations with the other dealer and got started right away looking for the vehicle we were trying to buy. He mentioned that there was a used vehicle on the lot that may work, so ultimately I went to take a look at it. He realized my knowledge about the vehicle so he did not try to sell me on the features. He simply let me take it for a test drive. Afterwards we went inside and worked out a deal. I never felt pressured or felt he was trying to "sell" me on my decision. Because of his approach, a normally frustrating process was smooth and easy. Thank you Phil for a great car buying experience. We are extremely happy with our purchase. More
Mr. Elder was a very honest and respectful salesperson. Not once did he try to pressure me into a feature or car that I did not want. The staff was all very friendly and tried to be as helpful as possible. Not once did he try to pressure me into a feature or car that I did not want. The staff was all very friendly and tried to be as helpful as possible. It was a very pleasant purchasing experience. More
Mike tried to bully me into buying the vehicle on his terms and made my buying experience terrible.When I asked for another salesman and we were finishing the deal we found out that Mike had added the fi terms and made my buying experience terrible.When I asked for another salesman and we were finishing the deal we found out that Mike had added the figures wrong and when we confronted him his response was don't buy the car! I bought the car because I really wanted the car and when I picked up the car it had a gash in the front tire and management refused to do anything about the tire or the way I was treated. More