Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I would not have made my purchase if I had not run into Scott Lane. His professionalism and straight forward approach to the negotiation of my trade and purchase was exceptional. I felt comfortable from Scott Lane. His professionalism and straight forward approach to the negotiation of my trade and purchase was exceptional. I felt comfortable from the moment I shook hands with Scott and knew I would be able to make a deal with him. Many thanks Scott and Kelly Ford. More
I had a great experience with Kelly Ford. I live over one and a half hours away from the dealership and contacted them by email through a recomendation from a friend. Rob Saslow catered to my needs by a one and a half hours away from the dealership and contacted them by email through a recomendation from a friend. Rob Saslow catered to my needs by allowing me to do all my negotiations and questions via email. Once I decided on a vehicle and drove to the dealership, everything was very smooth. Rob was great and it was well worth the drive up to Kelly Ford. More
I spent several weeks working with Cassandra via internet in order to find the best car to suit my needs and she was extremely helpful and patient while I did my research and waited for the right time to be in order to find the best car to suit my needs and she was extremely helpful and patient while I did my research and waited for the right time to be ready to make my purchase. Her counterpart, Rob was equally helpful and responsive when she was not available. They made a great team and at no point in time was there ever any pressure to make the sale. It was a long day once I did decide to buy but again, they were extremely helpful, pleasant and patient with me. I ended up purchasing a 2012 Ford Focus S and I could not be happier with my new car and with Kelly Ford. I would highly recommend the dealership and their team! Jennifer Smith More
Phil is an excellent sales man. He has great customer service skills and is extremely helpful. We will defintely buy my next vehicle from him! Kelly Ford has good selection and if they don't have your ve service skills and is extremely helpful. We will defintely buy my next vehicle from him! Kelly Ford has good selection and if they don't have your vehicle in stock they will get it for you. More
These guys did a great job finding the vehicle i was looking for and working up a descent price. Overall a very good experience and I would buy from them again. looking for and working up a descent price. Overall a very good experience and I would buy from them again. More
I am impatient with car salespeople. I do not like feeling pressured, I do not like the "runaround" having my salesperson go to ask this person a question, or that person a question, and waiting, wait feeling pressured, I do not like the "runaround" having my salesperson go to ask this person a question, or that person a question, and waiting, waiting, waiting. Casandra was great, she took us for a test drive, gave us good information on the car without being "pushy". When we talked about the price, she dealt in a professional manner. She didn't "talk down' to me because I was a women. Believe me I have experience that at other dealerships! After the price was decide on, the paperwork and detailing took a little while, but was done in a reasonable time. Would I come back and buy another car from Casandra? YES. Marion Sullivan More
I emailed more then one Dealership. Cassandra Younger (Kelly Ford) was the first to contact me through email, as well as a phone call. Over the phone she immediately put me at ease. She was very professi (Kelly Ford) was the first to contact me through email, as well as a phone call. Over the phone she immediately put me at ease. She was very professional and easy to speak with. I told her what I was looking for because of my wife's disability. She gave me some ideas and I set up an appointment with her that same day. When I arrived at Kelly Ford she was there to greet me. The rest is basically history. She wasn't good or great, the only way I can describe my experence with her is, she was FANTASTIC. The deal she gave me for a 2012 Ford FOCUS is still hard to believe. Thanks again Cassandra and Kelly Ford. Frank and Sue Raimondi More
Well, let me say I will never shop at another dealership. Kelly Ford has me as a customer for life thanks to Phil Pettus. What a great guy, he makes you feel comfortable unlike every other dealership I wen Kelly Ford has me as a customer for life thanks to Phil Pettus. What a great guy, he makes you feel comfortable unlike every other dealership I went to with my wife. He told us about this van maybe about a week after contacting him about what we needed. He nailed it, exactly what we needed. The van is perfect, it had a strip on it that my wife and I didn't like, they took it off for us. If you want to be treated good and know your now going to get ripped off I recommend very highly that you buy from Kelly Ford. More
We were very happy and pleased with our experience buying a vehicle at Kelly Ford. Phil Pettus and Rob Saslow were excellent to work with. They made us feel welcome and comfortable the whole time we were t a vehicle at Kelly Ford. Phil Pettus and Rob Saslow were excellent to work with. They made us feel welcome and comfortable the whole time we were there with no pressure or hassle and were also very friendly, courteous, patient and knowledgeable. The process of purchasing a vehicle was very smooth and quick with no haggling required. I would highly recommend Phil, Rob and Kelly Ford to anyone who is looking for a vehicle. Thanks again to them and everyone at Kelly for making buying a vehicle a pleasure. More
Mr. Linnins was professional,courteous and willing to go the extra mile to find the vehicle that we wanted and was able to answer all of our questions. Thank you! the extra mile to find the vehicle that we wanted and was able to answer all of our questions. Thank you! More