Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I am impatient with car salespeople. I do not like feeling pressured, I do not like the "runaround" having my salesperson go to ask this person a question, or that person a question, and waiting, wait feeling pressured, I do not like the "runaround" having my salesperson go to ask this person a question, or that person a question, and waiting, waiting, waiting. Casandra was great, she took us for a test drive, gave us good information on the car without being "pushy". When we talked about the price, she dealt in a professional manner. She didn't "talk down' to me because I was a women. Believe me I have experience that at other dealerships! After the price was decide on, the paperwork and detailing took a little while, but was done in a reasonable time. Would I come back and buy another car from Casandra? YES. Marion Sullivan More
I emailed more then one Dealership. Cassandra Younger (Kelly Ford) was the first to contact me through email, as well as a phone call. Over the phone she immediately put me at ease. She was very professi (Kelly Ford) was the first to contact me through email, as well as a phone call. Over the phone she immediately put me at ease. She was very professional and easy to speak with. I told her what I was looking for because of my wife's disability. She gave me some ideas and I set up an appointment with her that same day. When I arrived at Kelly Ford she was there to greet me. The rest is basically history. She wasn't good or great, the only way I can describe my experence with her is, she was FANTASTIC. The deal she gave me for a 2012 Ford FOCUS is still hard to believe. Thanks again Cassandra and Kelly Ford. Frank and Sue Raimondi More
Well, let me say I will never shop at another dealership. Kelly Ford has me as a customer for life thanks to Phil Pettus. What a great guy, he makes you feel comfortable unlike every other dealership I wen Kelly Ford has me as a customer for life thanks to Phil Pettus. What a great guy, he makes you feel comfortable unlike every other dealership I went to with my wife. He told us about this van maybe about a week after contacting him about what we needed. He nailed it, exactly what we needed. The van is perfect, it had a strip on it that my wife and I didn't like, they took it off for us. If you want to be treated good and know your now going to get ripped off I recommend very highly that you buy from Kelly Ford. More
We were very happy and pleased with our experience buying a vehicle at Kelly Ford. Phil Pettus and Rob Saslow were excellent to work with. They made us feel welcome and comfortable the whole time we were t a vehicle at Kelly Ford. Phil Pettus and Rob Saslow were excellent to work with. They made us feel welcome and comfortable the whole time we were there with no pressure or hassle and were also very friendly, courteous, patient and knowledgeable. The process of purchasing a vehicle was very smooth and quick with no haggling required. I would highly recommend Phil, Rob and Kelly Ford to anyone who is looking for a vehicle. Thanks again to them and everyone at Kelly for making buying a vehicle a pleasure. More
Mr. Linnins was professional,courteous and willing to go the extra mile to find the vehicle that we wanted and was able to answer all of our questions. Thank you! the extra mile to find the vehicle that we wanted and was able to answer all of our questions. Thank you! More
The dreaded new car shopping is how I use to feel about The dreaded new car shopping is how I use to feel about buying a new car. I must say that Scott Lane has changed that. He made it a truly enjoy The dreaded new car shopping is how I use to feel about buying a new car. I must say that Scott Lane has changed that. He made it a truly enjoyable experience. He went out of his way to make us feel comfortable. I would highly recommend Kelly Fords dealership. More
All the staff that we dealt with were very personable and enjoyable to work with. They were not pushy, which would have been a real turnoff to us. They were knowledgeable about the vehicle and offered help o enjoyable to work with. They were not pushy, which would have been a real turnoff to us. They were knowledgeable about the vehicle and offered help on any future questions that we might have. We will probably be trading another vehicle in the next year or so and will definetly look to them for help with that. More
GREAT BUYING EXPERIENCE. PHIL WAS AN OUTSTANDING SALESMAN. WE STARTED THIS PROSCESS IN OCT WHILE WE WERE IN MONTANA BY PHONE ON PURCHASING AN ESCAPE. HE WAS VERY PATIENT AND UNDERSTANDING. WHEN WE SALESMAN. WE STARTED THIS PROSCESS IN OCT WHILE WE WERE IN MONTANA BY PHONE ON PURCHASING AN ESCAPE. HE WAS VERY PATIENT AND UNDERSTANDING. WHEN WE GOT OUR ESCAPE IT WAS AS GOOD OR BETTER THAN WE EXPECTED. SINCE THEY DIDN'T HAVE A 4 WHEEL DRIVE IN STOCK THEY HAD TO LOCATE ONE. THEY WERE ABLE TO GET IT IN 2 DAYS AND DELIVER IT TO US. THANKS FOR TAKING CARE OF US. More
I was so pleased with the way Rob handled my transaction and the few follow up visits I highly recomend him to anyone I hear of that is looking for a vehicle. My co worker was encouranged by me to ask for and the few follow up visits I highly recomend him to anyone I hear of that is looking for a vehicle. My co worker was encouranged by me to ask for Rob Saslow when she went shopping for her new purchase........... I highly recommended him as I feel Rob is a no pressure but highly effective sales person......... she did take my advice and purchased a vehicle last week end and she too was impressed with Rob's ability to work with the customer regards, diana pitzer More