Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I had a great experience with these 2 salesreps. They made my overall experience both comfortable and easy. Phil even took spent time sitting and chatting with me while I was waiting for the Finance dept made my overall experience both comfortable and easy. Phil even took spent time sitting and chatting with me while I was waiting for the Finance dept. There was never any pressure, they were both very honest, friendly and helpful. I never felt that scary car salesman feeling that we all dread when visiting a dealer. I wish I could rate them higher. As a member of management in a call center at Brighthouse Networks, a highly rated telecommunications company, we strive to provide and I expect the best! And I got it! Thank you Phil and Cassandra for taking care of me from the time I stepped on the lot until the moment I drove away. Exceptional Service all the way! Marion Russell Palm Bay, FL More
Well if you are going to purchase a Ford or want some information on a Ford go see Tim Olsen. He is very knowledgable easy to work with. But when it came to the rubber hitting the pavement,that old boy information on a Ford go see Tim Olsen. He is very knowledgable easy to work with. But when it came to the rubber hitting the pavement,that old boy got me An extra 2000.00 dollars on my trade in heck of a deal. Also the rest of the sales team were very busy with other sales. More
We were leery of "used car salespeople" and the car buying experience so when we went to Kelly Ford it was only to look and price shop. It was the 4th lot we had visit salespeople" and the car buying experience so when we went to Kelly Ford it was only to look and price shop. It was the 4th lot we had visited and the 2nd that day. We met Rob and liked him almost immediately. We ended up driving home in our new used Focus. Rob wasn't pushy or phoney; just authentic and I felt we got a car we loved at a fair price. Tommy in Finance is a real professional but also a caring man who made the paperwork painless. Sal and Wayne made us feel like family and Judy in service...well, she is the epitome of customer service! Larry & Juanita Ragland More
My wife and I stopped in at Kelly Ford last tuesday to My wife and I stopped in at Kelly Ford last tuesday to look at the new Fusions. We were met on the lot by Mr Tim Olsen. He showed us what was on My wife and I stopped in at Kelly Ford last tuesday to look at the new Fusions. We were met on the lot by Mr Tim Olsen. He showed us what was on the lot and explained the many different options. Tim was verry knwldgeable and a great help.We ended up buying one that was on the showroom floor.After the sale was complete Tim made sure the car was detailed and went over all of the options again with my wife. Dealing with Mr.Olsen and Kelley Ford was truly a pleasent experience we hope to do business with them in the future. Dick @ Sandy Donovan More
Excellent service! Phil took me through every possible option there was. I am totally impressed with the Ford brand and the technology they are now equipment. After receiving my new Focus, I noticed some option there was. I am totally impressed with the Ford brand and the technology they are now equipment. After receiving my new Focus, I noticed some minor marks on the ceiling, the service department was quick to clean them and even set me up with my first service appointment. I will be returning to them for our next Ford in November of this year! More
I would not have made my purchase if I had not run into Scott Lane. His professionalism and straight forward approach to the negotiation of my trade and purchase was exceptional. I felt comfortable from Scott Lane. His professionalism and straight forward approach to the negotiation of my trade and purchase was exceptional. I felt comfortable from the moment I shook hands with Scott and knew I would be able to make a deal with him. Many thanks Scott and Kelly Ford. More
I had a great experience with Kelly Ford. I live over one and a half hours away from the dealership and contacted them by email through a recomendation from a friend. Rob Saslow catered to my needs by a one and a half hours away from the dealership and contacted them by email through a recomendation from a friend. Rob Saslow catered to my needs by allowing me to do all my negotiations and questions via email. Once I decided on a vehicle and drove to the dealership, everything was very smooth. Rob was great and it was well worth the drive up to Kelly Ford. More
I spent several weeks working with Cassandra via internet in order to find the best car to suit my needs and she was extremely helpful and patient while I did my research and waited for the right time to be in order to find the best car to suit my needs and she was extremely helpful and patient while I did my research and waited for the right time to be ready to make my purchase. Her counterpart, Rob was equally helpful and responsive when she was not available. They made a great team and at no point in time was there ever any pressure to make the sale. It was a long day once I did decide to buy but again, they were extremely helpful, pleasant and patient with me. I ended up purchasing a 2012 Ford Focus S and I could not be happier with my new car and with Kelly Ford. I would highly recommend the dealership and their team! Jennifer Smith More
Phil is an excellent sales man. He has great customer service skills and is extremely helpful. We will defintely buy my next vehicle from him! Kelly Ford has good selection and if they don't have your ve service skills and is extremely helpful. We will defintely buy my next vehicle from him! Kelly Ford has good selection and if they don't have your vehicle in stock they will get it for you. More
These guys did a great job finding the vehicle i was looking for and working up a descent price. Overall a very good experience and I would buy from them again. looking for and working up a descent price. Overall a very good experience and I would buy from them again. More