Kelly Ford

This was the best experience that I have ever had in buying a vehicle. Phil was very informative and very good at what he does. He was extremely professional and really made this experience a great one. buying a vehicle. Phil was very informative and very good at what he does. He was extremely professional and really made this experience a great one. I drove from Miami to buy the car in my sisters hometown, and truly Phil made it well worth the drive. We spoke back and forth for a few days before me taking the drive, and he made me feel very comfortable about making the deal. He responded to my emails right away and stayed in touch even after I closed the deal to make sure I made it back to Miami ok. I have never had that kind of professionalism awarded to me when purchasing a vehicle, and frankly can't settle for anything less from now on. I will recommend this dealer and in particular Phil to all of my friends and family and feel very fortunate to have dealt with Kelly Ford as a tesult of my wonderful treatment. Car salesmen are a lot more aggressive here in Miami, and Frankly it's a total turn off for women like me who just want a fair deal and to be treated with respect. Carlos in finance was also great. He explained everything carefully and I felt like he really cares about what he does. My experience was exceptional and I wanted to make sure that I expressed it. Thank you for the opportunity. I love my new car!!! More

From the time I walked in to the time I left I was greeted with a smile. I worked with Phil Pettus who was knowledgeable and very helpful while I was looking for used and the right price that is what greeted with a smile. I worked with Phil Pettus who was knowledgeable and very helpful while I was looking for used and the right price that is what I got. No pressure and very helpful! Tommy Emery worked on my paperwork with a great attitude and no rushing. Everything I needed I got from this Dealership, great service, friendliness, knowledable and the right price! I'll be back to buy new one day. Thanks Kelly Ford for everything! More

We have purchased two new Ford vehicles in the past two years. Our sales person, Phil Pettus was absolutely the best. No pressure, well informed about all features on the vehicles we looked at, gave us years. Our sales person, Phil Pettus was absolutely the best. No pressure, well informed about all features on the vehicles we looked at, gave us room to "just look" but was right there to answer any questions we had. Ford has made a wonderful, quality vehicle and we are happy to buy an American made vehicle from a company that did not take stimulous money. More

There website made it easy to request additional information. Ray Lucas was responsive and provided me with all the answers I needed. I never felt pressured or under any obligation. the transactio information. Ray Lucas was responsive and provided me with all the answers I needed. I never felt pressured or under any obligation. the transaction was fast and smooth. Everything met my expectations. More

Phil worked with my wife and I over a period of Phil worked with my wife and I over a period of approximately 8-10 weeks and maintained his professionalism and courtesy despite our uncertainty over Phil worked with my wife and I over a period of approximately 8-10 weeks and maintained his professionalism and courtesy despite our uncertainty over which vehicle we wanted. The day of purchase was a Sunday and we arrived mid-afternoon in the midst of a raging thunderstorm. We explored numerous options with Phil, and by the time we made a decision, it was past closing time. Nevertheless, Phil and Tommy hung with us to the closure of the purchase. By this time it was well past closing time. Despite our repeated apologies for keeping them from their families, Phil and Tommy reassured us they were only doing their job. Their commitment to customer satisfaction was above the call of duty. We will definitely return to Kelly Ford for future automotive needs. Lew and Teri Jamieson Viera, Florida More

Great Service from the monent I walked in to the time I left. The whole staff that I dealt with including My Salesman Casey Tucker were extremely helpful. Thank you for what you do! left. The whole staff that I dealt with including My Salesman Casey Tucker were extremely helpful. Thank you for what you do! More

I had a warranty concern needed to speak with the service mgr. the advisor took me straight to his office and to my surprise was Mr.Brown I had worked with at Southeastern Honda when he was the service mgr h mgr. the advisor took me straight to his office and to my surprise was Mr.Brown I had worked with at Southeastern Honda when he was the service mgr he review the concern . Put in a rental car called me two hours later about the concern . Explained the needed repairs had all the parts Instock and had my car done at 4:30 same day ! I have worked with Mr. Brown several times in the passed 8 years at Honda he goes out of his way evertime and one can tell he's all about the service he's on top of this game. Kelly Ford you are lucky to have Mr.Brown !! More

I hate writing reviews however when people go so far above and beyond, you just have to. Rob and his manager Jim really made things happen. They saved me a ton of money on a used truck. I now have the t above and beyond, you just have to. Rob and his manager Jim really made things happen. They saved me a ton of money on a used truck. I now have the truck of my dreams and can afford it. I LOVE MY TRUCK!! I will recommend all my family and friends to Kelly and Rob. More

Salesman Richard Regazzi was awesome. We let Kelly Ford know the price we could afford, and they worked with us. Richard took his time with us and showed us several options. We felt the car we bought cou know the price we could afford, and they worked with us. Richard took his time with us and showed us several options. We felt the car we bought could've been detailed much better, but Richard filled up the gas tank for us. We asked Carlos in finance to give us a 2 year registration, but he didn't. He did knock off a year on the loan though, for just a few more bucks per month. Overall We would definitely recommend Kelly Ford AND our salesman Richard Regazzi to everyone. More

I can't thank enough people for such a great experience. Rob our salesman is great and I would recommend him and the dealership to anyone. I had a horrible experience at another local Ford Dealer which sent Rob our salesman is great and I would recommend him and the dealership to anyone. I had a horrible experience at another local Ford Dealer which sent me running. I now know why Kelly Ford has been around so long. Great customer service, I love my new Escape. More