Kelly Ford

Just bought s new fusion from them. Very nice and polite guy. Provided me with several discounts, and gave me the car before I had proofs for that discounts. guy. Provided me with several discounts, and gave me the car before I had proofs for that discounts. More

John was very friendly, professional and knowledgeable of the product. We felt we were treated as part of the family although it was our first visit. the product. We felt we were treated as part of the family although it was our first visit. More

I have been around car salesmen most of my life and I I have been around car salesmen most of my life and I dont trust them as far as I can throw them Hoever I found one salesman to be an exception t I have been around car salesmen most of my life and I dont trust them as far as I can throw them Hoever I found one salesman to be an exception to the rule.Phil Pettus is an asset to Kelly motors he is not a pushy salesman. He has humility in his persona. Phil is soft spoken and not demanding...I honestly had no intention of buying another car..My Riviera was better running car than the car I bought.I was mesmerized by Phil Pettus friendly approach... He hws honest...His demeanor convinced my wife, that was it... Phil is above the mold of a used car sales man.....he will sell more cars with his approach than either General Mgr. I met there. More

As a 30 year sales professional I recognize sales excellance immediately, Phil Pettus at Kelly Ford is dedicated to delivering a superior customer experience! Phil listened to what we wanted, showed excellance immediately, Phil Pettus at Kelly Ford is dedicated to delivering a superior customer experience! Phil listened to what we wanted, showed us every possible solution and solved our needs- textbook sales professionalism. Phil is working with a great team; everyone at Kelly Ford supports each other as a team which was evident from the time we walked in the door. Phil and Kelly Ford will treat you with respect and courtesy- nothing less... More

First, it's important to say this was my first time buying a new car on my own. Many people suggested I bring a male friend (I'm a younger female) so that the dealerships would treat me better. And aft buying a new car on my own. Many people suggested I bring a male friend (I'm a younger female) so that the dealerships would treat me better. And after visiting some dealerships, I considered it. But my experience at Kelly Ford was beyond amazing and far superior than what I found at other dealerships. Everyone I encountered here treated me with extreme respect. I first went to Kelly Ford a few months before I actually purchased my Ford Focus at the dealership. The staff I encountered then was extremely helpful, but was never pushy. That's why I went back to them when it came time for me to buy. Jimmy DeAngelis was extremely patient with me, showing me the different options Kelly Ford had available that met the equipment I wanted. Jimmy, along with Clayton, came back with an extremely competitive price on the car I wanted. Neither were pushy when I told them I wasn't going to buy that night, that I wanted a night to sleep on the decision. When I came back the next day, Jerry Compo assisted me with what became my final purchase. Jerry was beyond honest and upfront with me. He answered all of my questions and showed me all of the technology available in the Ford Focus. I had originally thought I wanted satellite radio, but he showed me how I could stream music on my phone through the Focus's Bluetooth software. Just this effort alone saved me about $200 on equipment I didn't necessarily need in the car. (And I'm glad I didn't spend the extra money). But what was more impressive to me that Jerry had no qualms when I said I wanted to talk to a trusted family member before I made the decision. And he showed no issue at all when that family member suggested I make a few final calls to other dealerships to make sure the price I was getting was actually a good deal. One of those competitive dealers I called, in fact, was impressed with the price Kelly Ford was giving me. All of this just confirmed the fact that I was making the right decision buying from Kelly Ford. If that wasn't enough, I followed up with Carlos Arciniegas signing the paperwork for the purchase. There was no doubt I put Carlos through the wringer questioning every last line in the paperwork and every penny I was spending. He answered all of my questions fully and never was anything but upbeat. What I liked most about Kelly Ford was how genuinely friendly (and trust me, I met plenty of fake nice salesmen while I was shopping) all of the staff was and how well they worked together as a team. The gentlemen I mentioned here were the ones in direct contact with my purchase, but EVERYONE said hello, asked if I needed anything while I was waiting and warmly congratulated me on my purchase. If it wasn't for the fact I'm moving out of the state, Kelly Ford would have a lifelong customer in me. More

I had a great car buying experience at Kelly Ford and with sales associate Phil Pettus. Kelly Ford as a great selection of cars and even better pricing, the entire staff was friendly and I was able to with sales associate Phil Pettus. Kelly Ford as a great selection of cars and even better pricing, the entire staff was friendly and I was able to get in and out quickly. Strongly recommend Kelly Ford and Phil to others in the market for a new and used car. Great job!!! More

Ray was honest and worked hard to put a deal together for me. He is a true professional. He found the right truck and did a lot of work putting the deal together. me. He is a true professional. He found the right truck and did a lot of work putting the deal together. More

It is said... that you make a first impression only once... Both Jerry and Carlos made a wonderful first impression with me. I shopped online for various makes and models in the price range I was look once... Both Jerry and Carlos made a wonderful first impression with me. I shopped online for various makes and models in the price range I was looking for. I contacted Kelly Ford and requested additional information on the Ford Escape. Jerry was quick to respond and when I arrived at the dealership he had my car ready for a test drive. Negotiations were professional and respectful. Carlos was as professional and pleasant to work with. My family and I are enjoying our new family car. Thank you Jerry and Carlos for your time, assistance and friendliness. Best wishes for a wonderful New Year Gratitude can transform common days into thanksgivings, turn routine jobs into joy, and change ordinary opportunities into blessings. William Arthur Ward More

Our F150 purchase with Kelly Ford was an easy, efficient and professional experience. We contacted Kelly Ford via the Internet and promptly received a reply from Phil Pettus. Phil was honest, straight forwa and professional experience. We contacted Kelly Ford via the Internet and promptly received a reply from Phil Pettus. Phil was honest, straight forward and understood what information we needed. Phil answered all our emails quickly and never once made us feel pressured to buy a new vehicle. We had received a quote from another dealership so we sent it to Phil and he went to work on saving us some money? Phil had Tommy McGee follow up the next day to make sure Kelly Ford had correctly identified all the incentives we could qualify for. Tommy took plenty of time to ensure we were getting the vehicle we wanted and that we understood all of the incentives available to us. All of the groundwork was done with Phil and Tommy via the Internet and over the phone. Once we agreed on a tentative deal contingent on our trade being as we described it, we scheduled an appointment to visit the dealership. The appointment was scheduled for the morning after Christmas but because of some family projects our arrival was delayed until 5PM. We let Phil and Tommy know that we would be late and it was not an issue. They said the truck is cleaned, fueled and ready to go when you get here. We arrived at Kelly Ford and Phil had the new truck in front of the building under the roof so we could inspect it. We took a test drive where Phil explained all the bells and whistles on the new F150. Once we were happy with the truck we proceeded inside to review the paperwork. Everything was exactly as we had agreed over the Internet, no hidden fees or creative add ons. Phil introduced us to Tommy McGee and he thanked us for giving Kelly Ford the opportunity to earn our business. We took a seat and awaited our turn to visit with Tommy Emery the Finance Manager to complete our purchase. While we waited Phil Pettus made sure our license plate and other items got transferred to the new F150. Our wait to see Tommy Emery was short and he quickly explained what we were signing and why. He was pleasant, efficient and professional throughout our Finance Department visit. We were in and out of the Finance Department in 15 minutes and it could have been quicker but we got him sidetracked on our shared hobbies, which was ok. In total we spent one hour plus or minus at the dealership to complete our purchase and that is great customer service. The whole purchase process was easy and stress free. I highly recommend Kelly Ford and their team for your next vehicle purchase. Thank You to Phil Pettus, Tommy McGee and Tommy Emery for their time and efforts. More