Kelly Ford

My experience at Kelly ford was wonderful. Everyone I came in contact with was so helpful and I truly appreciate everything they did to get me into a new car. If I ever hear about anyone looking for a ne came in contact with was so helpful and I truly appreciate everything they did to get me into a new car. If I ever hear about anyone looking for a new car I will be sure to send them straight to Kelly Ford. More

All the associates we dealt with were great! Time period that we had to wait to actually sign the final paperwork was WAY to long! that we had to wait to actually sign the final paperwork was WAY to long! More

From the time I walked into the showroom, while waiting for an oil change on my 2010 Explorer, Tommy and Vinnie were exceptionally helpful, answering all of my questions, suggesting options when I asked th for an oil change on my 2010 Explorer, Tommy and Vinnie were exceptionally helpful, answering all of my questions, suggesting options when I asked their opinions. Everyone at the dealership went out of their way to make me feel comfortable and I walked out with the 2013 Explorer I wanted. More

Customer service was outstanding never felt pressured into a sale. Went it with specific requirements and they worked to make sure I got exactly what I had requested. into a sale. Went it with specific requirements and they worked to make sure I got exactly what I had requested. More

While in search for a car I visited Kelly ford 3 times. Each time John was very happy to give his time to us and help me find the perfect expodition. I would send any of my friends to him! Each time John was very happy to give his time to us and help me find the perfect expodition. I would send any of my friends to him! More

We were looking for a used GMC Safari or a Chey Astro. A month ago we had called Kelly Ford about a Chevy Astro Van that we found on CarGuru's website. I had spoken with Phil Pettus and that van wound up n month ago we had called Kelly Ford about a Chevy Astro Van that we found on CarGuru's website. I had spoken with Phil Pettus and that van wound up not being available. I asked Phil to take our information down and if he finds one of the two Vans we were looking for to let me know. Phil called me on Friday, February1st to see if we were still in the market for a Van and we were. He said they had just gotten in a 2002 GMC Safari with 60,000 miles on it. Well we were still in the market and we made an offer that was accepted on Saturday. Then the wonderful salesman Phil delivered the Van to us in Port Saint Lucie Saturday night. It was the best buying experience we have ever had. Since Sunday we have driven the Van several times and are very happy with the way it runs and with all the features that the Van has. We would call Phil again when and if we are in the market for another vehicle. More

The dealership and the staff were outstanding. I found the car on their website and purchased the car without ever leaving Connecticut! All sales transactions were either by phone or e-mail!Paperwork was the car on their website and purchased the car without ever leaving Connecticut! All sales transactions were either by phone or e-mail!Paperwork was handled seamlessly and car arrived in pristine condition.Everyone I worked with was friendly, knowledgable, courteous, and helpful. Looking forward to doing more business with them. More

Mike met us at the door where we told him we would like to look at the Ford Flex. He said he was finishing up with a customer and said we could go on the lot and start looking, then he would meet us at the to look at the Ford Flex. He said he was finishing up with a customer and said we could go on the lot and start looking, then he would meet us at the new car lot. We took our time and casually looked at the vehicles in general, then zeroed in on the good choice of new Flex's. While we were checking them out, Mike joined us. He really knew all about the Flex and showed us all the features and how they worked. I fell in love with a red Flex. Just exactly what I wanted. He let us take it for a drive and that was it. I wanted to make a trade for the Flex. Mike wrote down some numbers, it seemed fair, and I made the purchase. Mike was very friendly and professional, exactly the type of saleman with whom I wanted to deal. Previously, I have had my Mercury Sabe serviced at Kelly and felt very comfortable with how I was treated and the quality of the work being done. On delivery day, Mike had the Flex all ready and parked on the lot near the door. It was the most beautiful car I had ever seen! Mike took the time to go over everything about my new car. Here again, very professional and friendly! He called the next day to check as to how am doing with the Flex and all the "gadgets". I told him it was great, but I may need more lessons. He said, "Any time, come on in." I would recommend Kelly Ford and Mike Casey to anyone! At the times that I was purchasing the Flex, I did stop in at the Parts Department to check on brake pads for my Mercury. The person behind the counter was very professional and very helpful. More reasons to come back to Kelly Ford. More

Scotty was extremely professional and helpful. He was able to answer all of our questions and helped us feel confident in our decision. We didn't feel pressured at all to buy and would highly recommend h able to answer all of our questions and helped us feel confident in our decision. We didn't feel pressured at all to buy and would highly recommend him. It was a pleasure to do business with him. More