Kelly Ford

Good salesman. He is not your typical one. Good car and price. Phil had a lot of knowledge of the car. He took care of us real well. price. Phil had a lot of knowledge of the car. He took care of us real well. More

First of all, I just want to say that "Kelly Ford" dealer went above and beyond. Phil Pettus the internet consultant went out of his way in keeping me informed with the Ford Explorer XLT. He wa Ford" dealer went above and beyond. Phil Pettus the internet consultant went out of his way in keeping me informed with the Ford Explorer XLT. He was awesome in helping me at all times. As I arrived at the dealer, I was so impressed with the professionalism of your staff. After approaching Phil Pettus at the dealer, I felt we had known each other for years. I was then introduced to your "Finance Director", Tommy Emmery who also took the time to explain everything with the paperwork, I had to sign. From the finance part, I couldn't believe how smooth the transition went at the dealership. He was so knowledgeable and efficient. These two gentlemen's are an asset to your dealership. It is staff like themselves that keep customer service at 100%. I hope that these two gentlemen's get recognized for their hardwork they do day in and day out. Thank you so much for the wonderful and awesome experience I received at "Kelly Ford". Sincerely, Jiovanis Irizarry More

Everyone I have met and dealt with at Kelly Ford has been awesome. I bought my 2012 Ford Escape in May and my whole sales experience was terrific, with Rob Saslow as the salesman and Carlos Archinegas handl awesome. I bought my 2012 Ford Escape in May and my whole sales experience was terrific, with Rob Saslow as the salesman and Carlos Archinegas handling the finance things. I purchased the Xzilon Protection package and have been very happy with it. I have filed one claim with Xzilon for some 'door dings' and was amazed with the results of the repair. My husband was a little reluctant at first about getting the Xzilon, but we have been very pleased with it and the guarantee. Going to Kelly Ford for service on my vehicle is always a very pleasant experience. The people are all so friendly and helpful to make sure you have been taken care of and you are comfortable during your waiting time. My decision to buy my Escape at Kelly Ford was a good one. I look forward to my many years dealing with this fine dealership. More

My experience at Kelly Ford, Melbourne Fl. has been the best of all my vehicle purchasing experience in 71 years. Ray Lucas, patiently introduced me to my new vehicle and had the proper demeanor of a sales best of all my vehicle purchasing experience in 71 years. Ray Lucas, patiently introduced me to my new vehicle and had the proper demeanor of a sales person win lose or draw. His manager, David Bossert, did all but walk on his hands to help me purchase this vehicle. I had the pleasure of meeting Sal Amore, who expertly appraised my vehicle and determined it to be in excellent condition and approved what I consider a Good Deal. Our friendly conversation really made me feel at home. I then met Carlos Arciniegas, the finance manager. I happily purchased a vehicle from him when he was employed at Palm Bay Ford, two years earlier. He expertly walked me through the massive paperwork got me a great interest rate and out the door in minutes. While waiting for my vehicle to be detailed and gassed up, I had a casual conversation with Vinny Amore. I was able to decompress while we talked a few minutes about anything but business. He proved to me that they not only sell vehicles at Kelly Ford, They make Friends. More

Kelly Ford is one of the best dealerships around! Phil is a wonderful salesman and will help you find the perfect car at a good price. This is our second vehicel purchased from him. a wonderful salesman and will help you find the perfect car at a good price. This is our second vehicel purchased from him. More

I had been researching cars and dealerships for several days as I had a 13 year-old car. Unexpectedly, my brother died and I had to go out of state quickly. That meant buying a car quickly. Since I had days as I had a 13 year-old car. Unexpectedly, my brother died and I had to go out of state quickly. That meant buying a car quickly. Since I had seen pictures of cars at different dealerships and had talked to some internet salespersons, I had gotten my choices down to just three or four dealers. {Those weeded out had immediately indicated the Friends and Family Package I had would cost me money to use, which was a huge turnoff that that was one of the first things mentioned. The one other dealership that I had considered began to pressure me into financing only through Ford in order to use Friends and Family.} When Phil Pettus called, I knew if I had to buy a car in one day, he was the person I most wanted to deal with. He actually listened to me, asked the right questions and got me the answers fast. He was genuinely sympathetic and most professional, and was willing to work the deal quickly without obstacles so that I could get on the road. When I got to the dealership, he had the car ready and began the process of the purchase. While I was in the Finance Dept. he got the Bluetooth on my car ready and the Sync ready so that I could leave the next morning. Mr. Pettus knew I was under terrible duress and made the car purchase as easy as any car purchase can be. He even called me the next evening while I was on the road to make sure I was good with the car, to see how I was doing and asked about the well being of my older dog traveling with me. Whether he cared or not, he gave me a good feeling. I felt as though I had know him a lot longer than a few phone calls and one meeting to sign the deal. Thumbs UP to Phil Pettus! More

The BEST car purchasing we've ever had. Mr. Pettus was not the high pressure salesman I've encountered in the past. Phil was so very helpful, knowledgable, and answered all our questions. I would highly not the high pressure salesman I've encountered in the past. Phil was so very helpful, knowledgable, and answered all our questions. I would highly recommend Mr. Pettus and your dealership to all. Thank you, Walt & Ellie Chamberlin More