Kelly Ford

Phil was great at listening to my needs and determining which model best suited them. He accommodated by schedule and we were able to fully examine three different models after my own workday had conclude which model best suited them. He accommodated by schedule and we were able to fully examine three different models after my own workday had concluded. I was able to drive off the lot after about two hours. I was little dismayed at the initial financial paperwork being scribbled down and having some math errors. I expected them to better prepare with an itemized response, including a breakdown of the trade-in appraisal. To their credit, they were able to address my questions quickly in person. More

Scotty and Tommy both did excellent jobs of explaining the details of the products and services the could provide in the purchase and delivery of a late model used Lincoln MKS. David stepped in on Scotty' the details of the products and services the could provide in the purchase and delivery of a late model used Lincoln MKS. David stepped in on Scotty's absence and helped complete a service item. More

Vinny was very helpful. He explained the workings of our new car, patiently answering whatever questions we had. Since we haven't bought a new car for about 10 years, the new features were a little difficu new car, patiently answering whatever questions we had. Since we haven't bought a new car for about 10 years, the new features were a little difficult to take in all at once and Vinny was very patient when we repeated questions we had already asked. We had a very positive experience with this purchase and would definitely return to Kelly Ford and Vinny if we decided to purchase another car. More

My experience at Kelly ford was wonderful. Everyone I came in contact with was so helpful and I truly appreciate everything they did to get me into a new car. If I ever hear about anyone looking for a ne came in contact with was so helpful and I truly appreciate everything they did to get me into a new car. If I ever hear about anyone looking for a new car I will be sure to send them straight to Kelly Ford. More

From the time I walked into the showroom, while waiting for an oil change on my 2010 Explorer, Tommy and Vinnie were exceptionally helpful, answering all of my questions, suggesting options when I asked th for an oil change on my 2010 Explorer, Tommy and Vinnie were exceptionally helpful, answering all of my questions, suggesting options when I asked their opinions. Everyone at the dealership went out of their way to make me feel comfortable and I walked out with the 2013 Explorer I wanted. More

All the associates we dealt with were great! Time period that we had to wait to actually sign the final paperwork was WAY to long! that we had to wait to actually sign the final paperwork was WAY to long! More

Customer service was outstanding never felt pressured into a sale. Went it with specific requirements and they worked to make sure I got exactly what I had requested. into a sale. Went it with specific requirements and they worked to make sure I got exactly what I had requested. More

While in search for a car I visited Kelly ford 3 times. Each time John was very happy to give his time to us and help me find the perfect expodition. I would send any of my friends to him! Each time John was very happy to give his time to us and help me find the perfect expodition. I would send any of my friends to him! More

We were looking for a used GMC Safari or a Chey Astro. A month ago we had called Kelly Ford about a Chevy Astro Van that we found on CarGuru's website. I had spoken with Phil Pettus and that van wound up n month ago we had called Kelly Ford about a Chevy Astro Van that we found on CarGuru's website. I had spoken with Phil Pettus and that van wound up not being available. I asked Phil to take our information down and if he finds one of the two Vans we were looking for to let me know. Phil called me on Friday, February1st to see if we were still in the market for a Van and we were. He said they had just gotten in a 2002 GMC Safari with 60,000 miles on it. Well we were still in the market and we made an offer that was accepted on Saturday. Then the wonderful salesman Phil delivered the Van to us in Port Saint Lucie Saturday night. It was the best buying experience we have ever had. Since Sunday we have driven the Van several times and are very happy with the way it runs and with all the features that the Van has. We would call Phil again when and if we are in the market for another vehicle. More