
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,128 reviews
A Super buying experience, Sincerely!! A wonderful team of staff and management, and ownership even got involved. A great price and they gave me a great trade-in value for my car. Thank You, David and Susa of staff and management, and ownership even got involved. A great price and they gave me a great trade-in value for my car. Thank You, David and Susan More
Friendly staff that was able to wok with my price range!! Speedy process of paperwork. The staff also remembered who my father and I were when we returned. Looking forward to any future purchases with this D Speedy process of paperwork. The staff also remembered who my father and I were when we returned. Looking forward to any future purchases with this Dealership!! More
At around 10 AM on Wednesday morning, May 29th, I submitted a request to 3 dealers through Edmonds.com for a quote on a black Ford Fusion SEL with a V6 and beige leather. I was determined to buy a b submitted a request to 3 dealers through Edmonds.com for a quote on a black Ford Fusion SEL with a V6 and beige leather. I was determined to buy a black Fusion with a V6 engine. At 10:25 my telephone rang and it was Ray Wynn. We talked for a few minutes and since it was pouring rain at the time, I made an appointment for 10 AM Thursday morning. It was another 45 minutes before I received another dealers call. Thursday morning I arrived at Kelly and was greeted a the door buy a young woman who took me to meet Ray Wynn. I told Ray I was interested in buying the black Fusion with the V6 and leather. We went out on the front lot and the car wasn't there. Ray asked if I had driven a Fusion and when I said no, he suggested I drive another Fusion while he had someone look for the black one. I drove a silver one with a 4 cylinder and liked it. The engine had more than enough power, the car felt good and I didn't even care that it wasn't black. When we got back from the test drive, Ray went to check on the black car, returned and told me it had been sold. I liked the silver car so much that I decided to buy it. The car only had 8,000 miles on it and the price was better than reasonable so there was no need to haggle over the price. Between Ray, and Tom in finance, they sold me the XZILON exterior paint protection treatment and an extended warranty. Tom did his job well and I felt comfortable dealing with him and Ray. The car has so many features that it would probably take a full day to be shown how to do everything, but Ray did explain the important stuff to me and he got my iphone to sync. He would have done more, but the car had just been detailed and I wanted to get home before it rained again. The entire car buying experience was a pleasurable one. Like I told Ray and Tom, "it was painless". I said painless because I'm 74 years old, have bought about 10 cars throughout my life, and it's the first time ever that I wasn't angry when I left then dealership. More
Tommy & Scott made my car purchase an extremely pleasant experience!!! They were fair and very helpful throughout my process. When I came to the Finance I waited for a bit. Then I landed in fron pleasant experience!!! They were fair and very helpful throughout my process. When I came to the Finance I waited for a bit. Then I landed in front of Carlos who expedited the final processed to get me on my way... Overall, I would highly recommend this team as they were very ethical. Will definitely return in future, should I need to purchase another vehicle. More
Rob was very helpful and helped me find exactly what I need. It was a very quick and enjoyable experience. I will definitely recommend this dealership in the future! need. It was a very quick and enjoyable experience. I will definitely recommend this dealership in the future! More
Mike Casey was an exceptional salesman. I kept waiting for the trick or slight of hand as we had lived in South Florida for the past 20 years but everything went smoothly from start to finish. I would de for the trick or slight of hand as we had lived in South Florida for the past 20 years but everything went smoothly from start to finish. I would definitely recommend him and Kelly Ford as this was one of the easiest car buying experiences we've had. Thanks Mike! More
I arrived at Kelly Ford on a Sunday-a mere hour before closing-and selected 2 cars I wanted to test drive. Even so, John Alligood walked me through the features of each vehicle, took me on a nice long dri closing-and selected 2 cars I wanted to test drive. Even so, John Alligood walked me through the features of each vehicle, took me on a nice long drive in each, answered all of my questions (even the weird and dumb ones), and not once did I feel rushed or hurried. I picked my car that day, on the spot. The buying process was easy, paperwork with Erik went smoothly and quickly, and when I received delivery of my new C-Max John gave me a thorough tutorial, got me acclimated, "sync"ed my phone, and sent me on my way. The entire experience was friendly, fast, and fun. I couldn't be happier with my decision to shop at Kelly Ford, and I love my new car! More
Everyone very friendly. Tried very hard to work with me in what I wanted and my price range. Came back to this dealership because of the good experience with them years ago - will probably do it again whe in what I wanted and my price range. Came back to this dealership because of the good experience with them years ago - will probably do it again when I decide to purchase another vehicle. More
I must say I have purchased several vehicles over the years and I believe the service overall I received was superior to any in the past. It just goes to show you don't have to go to the largest or the years and I believe the service overall I received was superior to any in the past. It just goes to show you don't have to go to the largest or the one who spends the most money on advertising to get a good deal. I would recommend Kelly and Mike Casey. More
We had an easy enjoyable experience. After a few weeks of looking at cars and dealerships we went back to Kelly. Jerry was extremely valuable and helpful, and found us a car (c max) With our desired optio looking at cars and dealerships we went back to Kelly. Jerry was extremely valuable and helpful, and found us a car (c max) With our desired options. The team he worked with, made our experience go smooth. Jerry answered all call, text, and emails and in a few days we had our car. There were even a few blimps...and Jerry, helped us through. We would highly recommend Jerry Compo. More