Back

Kelly Ford

Melbourne, FL

4.8
3,128 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
Contact Dealership

4305 Pineda Cswy

Melbourne, FL

32940

Directions

By Type

Showing 3,128 reviews

September 22, 2013

We had a great experience with Tim. He was great and very easy to work with, he gave us our space while looking, but was easily accessible if we needed to see another vehicle or if we had questions about a v More

by rstack1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ahlquist
Sep 23, 2013 -

Kelly Ford responded

Thank you for sharing your experience with us online. I am so happy to hear that Tim was able to make your purchase so enjoyable. Congrats on the new vehicle!

September 15, 2013

Fantastic service all around! Friendly and accommodating staff. Quick to get us to the salesman we requested, and very relaxed atmosphere. Great cars new and used. Broad price selection. More

by mriccucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Saslow
Sep 16, 2013 -

Kelly Ford responded

Thank you for sharing your recommendation with us online. We appreciate your kind words, and are glad you had a great experience!

Oct 08, 2013 -

Kelly Ford responded

Thank you for kind words! We are happy that we helped you find a vehicle that you are happy with!

September 09, 2013

My experience was very enjoyable from my test drive to signing the papers for my new vehicle. I also received extensive help in setting up my Blue Tooth and in being educated on My Ford Touch. More

by Lacy0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Sep 09, 2013 -

Kelly Ford responded

Congratulations on your purchase! We are pleased you had such an enjoyable experience with us. If there is anything we can help you with in the future, please do not hesitate to contact us.

August 30, 2013

great service! after going to another repair center spending tons of money Kelly's service team repaired my car for $45.00 WOW!!!! should have gone there first!! THANK YOU David White / Bobby Brown More

by Angela32903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brown
Aug 30, 2013 -

Kelly Ford responded

Thank you so much for sharing your review with us online! I am so glad to hear that we were able to fix your vehicle for a great price!

Oct 08, 2013 -

Kelly Ford responded

Booby Brown and David White thank you for the kind words! Looking forward to seeing you again!

August 28, 2013

Just purchased a new 2013 F250 lariat from Phil at Kelly Just purchased a new 2013 F250 lariat from Phil at Kelly ford and had a great experience at this dealership! I would recommend Phil Pettus to anyo More

by Titangc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Aug 28, 2013 -

Kelly Ford responded

Thank you so much for sharing your experience with us online. I am so happy to hear that Phil got you into a new truck at a price that beat every other dealer you visited! Congrats on the new F250 Lariat, and we look to seeing you again in the future!

August 26, 2013

We purchased a 2001 Chrysler 300m - For more than $6000.00. After the third day the "malfunction indicator light" came on. I brought it into the dealership and they brought it in for a scan. After tw More

by AngryCustomer47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Casey
August 25, 2013

After a miscommunication, we wound up working with Scott Hay. Scott treated us like we wanted to be treated and made the experience a really good one. He was very knowledgeable about the whole process and More

by puppycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Saslow
Aug 25, 2013 -

Kelly Ford responded

We are pleased that we were able to offer you a great purchase experience. Scott is a great salesman and always does his best to accommodate our customers. We are happy to have him on our team! We look forward to seeing you again in the future! Congrats on the new Edge SE!

August 23, 2013

I am so angry and disappointed that After making a deal and sending me home with the car I wanted they called and changed the payment. This day in age this is unacceptable. The fact that the first finance More

by tludzieski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 24, 2013 -

tludzieski responded

The excessive negative equity was addressed last Saturday (that's why we needed a 13 for the rebates.)as was the credit and everything else and when we left we specifically said is this a done deal? We were told we would not let you take the car home unless we were confident that it was a done deal. So do not say we were told it was going to be a problem because that is a lie. We were also there for hours and one of the reasons was they got approval from Ford (another lie). we were very up front about what we had and what we wanted. We agreed to a little more because I saw no point in arguing over a few dollars. It seems strange that a week later suddenly it was back where you started in the first place. and if you thought Just because I drove the car for a week I would alter from what I wanted that was bad guessing on your part because I don't think a car is going to stop my rational thought process ever in my life. That may work for you guys with other customers as it is a known practice but my dad raised me smarter than that. My husbands credit is fine that is why he just bought a new BMW even the people we talked to Saturday said it was fine. Stop acting like it is terrible. Mine is because of my ex-husband not paying bills he is court ordered to pay which is why I didn't want to be on the loan and we also told you that from the beginning. The only people not up front was all of you. I found the person who took the car back to be rude. A little compassion even from a car salesman would go along way for how one feels about your dealership. I needed the keys for the trunk to get my stuff which my husband already gave him and he acted like I was asking for his first born child. I will never step foot in your dealership again and I will make sure everyone I know knows why I don't still have the car. Because good old handshakes and the truth went out years ago in the car sales business. Like I said I have bought many cars and never have I seen such crap. Everything you wrote as your response was crap because it was approved with no money down but a higher payment so get your facts straight before you answer next time. It is not the end of the world for me I just want you to know and everyone else to know how I felt about the run around from your place of business.

August 23, 2013

Very pleased with the service and speed of the paperwork with Scott Hay and the finance officer. Everyone was very friendly and considerate. We have already recommended this dealership. More

by rdarville19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2013 -

Kelly Ford responded

We appreciate your recommendation and are delighted Scott was able to help you find a car to fit your needs. We look forward to assisting you in the future.

August 19, 2013

I just wanted to take a moment to recognize the GREAT service provided by Mr. John Alligood. We shopped for a new f150 at SEVERAL Central Florida Ford dealerships, but none were as pleasant an experience More

by GlockRocket34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2013 -

Kelly Ford responded

Thank you for the great recommendation. We are pleased you had a hassle-free purchase experience with John. He is a great employee and we are lucky to have him on our team. We hope you are enjoying your new vehicle!

...
287
...