Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Ford
Melbourne, FL
3,102 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,102 reviews
October 01, 2013
I very much enjoyed working with Mike Casey and Kelly Ford on the purchase of my new F 150. Was originally looking at used but through Mike's input and knowledge of the available rebates/incentives on t Ford on the purchase of my new F 150. Was originally looking at used but through Mike's input and knowledge of the available rebates/incentives on the 2013 models, I made the change and glad I did. I would recommend Mike and the Kelly team to friends/family. R. Rogers More
by RyanRogers
Employees Worked With
Mike Casey
September 30, 2013
BEST CAR BUYING EXPERIENCE EVER!!! I worked with Phil over the internet and explained what I required. When I visited the dealership, Phil was immediately availible. I restated my needs and he showed me over the internet and explained what I required. When I visited the dealership, Phil was immediately availible. I restated my needs and he showed me the vehicles that would suit my requirements. He pointed out additional options the vehicle offered in a pleasing manner without resorting to the "usual" pressure tactics that would have drove me off the lot in disgust. I will definitely go to Kelly Ford FIRST when considering another vehicle purchase. The rest of the staff was very supportive and explained each step of the process, until I fully understood what my obligations would be. WELL DONE!!! More
by nedwards
Employees Worked With
Phil Pettus
September 24, 2013
WE FOUND THE DEALERSHIP AND MOST OF ALL PHIL PETTUS TO BE EXTREMELY KNOWLEDGEABLE, EASY GOING AND VERY HELPFULL. WE FELT NO PRESSURE TO BUY OUR VEHICLE FROM HIM. MY WIFE IS THE ONE WHO HAD MOST OF THE CONVER EXTREMELY KNOWLEDGEABLE, EASY GOING AND VERY HELPFULL. WE FELT NO PRESSURE TO BUY OUR VEHICLE FROM HIM. MY WIFE IS THE ONE WHO HAD MOST OF THE CONVERSATIONS WITH PHIL AND FELT VERY COMFORTABLE WITH HIS DEMEANER TOWARDS HER. MOST FEMALES TEND TO FEEL VERY INTIMITATED WITH WORKING OUT DEALS OF THIS MAGNITUDE BY THEMSELVES, BUT MY WIFE AGREES THAT SHE WOULD SEND ANY OF HER FEMALE FRIENDS TO PHIL PETTUS FOR HELP IN PURCHASING A VEHICLE. WE BELIEVE THAT PHIL PETTUS DESERVES A 5-STAR OR BETTER. THANK YOU PAUL AND BARBARA RICCIO More
by MAY3110
Employees Worked With
Phil Pettus
September 23, 2013
I enjoyed purchasing my car at Kelly Ford and will DEFINITELY recommend. Gerry Compo is an excellent salesperson he was very knowledgeable and worked hard to help me get my car!!! :) Had a great exp DEFINITELY recommend. Gerry Compo is an excellent salesperson he was very knowledgeable and worked hard to help me get my car!!! :) Had a great experience. Thanks again! More
by cindymckeon1
September 22, 2013
We had a great experience with Tim. He was great and very easy to work with, he gave us our space while looking, but was easily accessible if we needed to see another vehicle or if we had questions about a v easy to work with, he gave us our space while looking, but was easily accessible if we needed to see another vehicle or if we had questions about a vehicle. I would definitely recommend Tim to my family and/or friends to work with at Kelly Ford. More
by rstack1
Employees Worked With
Jim Ahlquist
September 15, 2013
Fantastic service all around! Friendly and accommodating staff. Quick to get us to the salesman we requested, and very relaxed atmosphere. Great cars new and used. Broad price selection. staff. Quick to get us to the salesman we requested, and very relaxed atmosphere. Great cars new and used. Broad price selection. More
by mriccucci
Employees Worked With
Rob Saslow
September 09, 2013
My experience was very enjoyable from my test drive to signing the papers for my new vehicle. I also received extensive help in setting up my Blue Tooth and in being educated on My Ford Touch. signing the papers for my new vehicle. I also received extensive help in setting up my Blue Tooth and in being educated on My Ford Touch. More
by Lacy0711
Employees Worked With
Phil Pettus
August 30, 2013
great service! after going to another repair center spending tons of money Kelly's service team repaired my car for $45.00 WOW!!!! should have gone there first!! THANK YOU David White / Bobby Brown spending tons of money Kelly's service team repaired my car for $45.00 WOW!!!! should have gone there first!! THANK YOU David White / Bobby Brown More
by Angela32903
Employees Worked With
Bobby Brown
August 28, 2013
Just purchased a new 2013 F250 lariat from Phil at Kelly Just purchased a new 2013 F250 lariat from Phil at Kelly ford and had a great experience at this dealership! I would recommend Phil Pettus to anyo Just purchased a new 2013 F250 lariat from Phil at Kelly ford and had a great experience at this dealership! I would recommend Phil Pettus to anyone who is looking to buy a new ford, he is a friendly, no pressure sales person who i have found to have great honesty and integrity. Phil was very knowledgable about the product and was very helpful in locating a truck to fit my needs and specifications. He was able to beat all the other prices I had gotten from various dealers through out the state and the transaction went smoothly. I will definitely be working with him again for my next ford. More
by Titangc
Employees Worked With
Phil Pettus
August 26, 2013
We purchased a 2001 Chrysler 300m - For more than $6000.00. After the third day the "malfunction indicator light" came on. I brought it into the dealership and they brought it in for a scan. After tw $6000.00. After the third day the "malfunction indicator light" came on. I brought it into the dealership and they brought it in for a scan. After two hours the salesman Mike Casey went to check on the vehicle, several people walked around and were discussing the vehicle. Mike never came back to me he sent the service specialist to see me. He told me there is a EVAP leak and he does not know were it is, I would have to bring it to Chrysler. He told me to see the Sales Manager CLAYTON to see what could be done. Clayton with his well trained lines of lies tells me that the service rep told him it was minor and safe to drive the car. The car is for my 17 year old son with many medical issues. We though we were buying a reliable car from a reliable dealer. I am sure that CLAYTON would not let his son drive a car that was malfunctioning. He said it was 'AS IS' which is what they rely upon when they sell garbage. He said I could speak to the person at the next level, after waiting 20 minutes CLAYTON came out and said his boss said it was 'AS IS'. I will be sure to tell as many people I can that Kelly Ford is dishonest. I am sure they reset the indicator light before they sold the car. As they reset the light and told it was sold 'as is'. Of course Mike Casey the salesman was no were to be found, clayton the coward followed his line is BS but hopefully I can do whatever it takes to stop as many people as I can from buying from Kelly Ford. More
by AngryCustomer47
Employees Worked With
Mike Casey
