Kelly Ford

Phil Pettus is the BEST! I recently purchased a 2014 Focus, Phil made the experience so easy! This will make my 12the new vehicle, I've had some good and some very bad experie I recently purchased a 2014 Focus, Phil made the experience so easy! This will make my 12the new vehicle, I've had some good and some very bad experiences in the past. I can honestly say that Kelly Ford was the best so far, everyone treated me so wonderful, from Phil to John in Finance and Cheryl showing my all the bells and whistles that came with the car. I also need to give Traci in the service department and big two thumbs up as well, she always gave me the best care when my old car a 2004 Thunderbird needed servicing. As long as I'm in the area Kelly Ford will be my dealership to go to! More

Excellent Customer Service John Henson and the entire team at Kelly FOrd (Charlie, Christian, Chris and Tiger) made my recent buying experience a pleasant and painless one. They John Henson and the entire team at Kelly FOrd (Charlie, Christian, Chris and Tiger) made my recent buying experience a pleasant and painless one. They were fare and honest and never steered me in the wrong direction. Highly recommend. More

Wonderful experience! We went to the dealership because we know Grillo. Chris Hill went along on our test drive. He put our 16 year old at ease during the test drive by tel We went to the dealership because we know Grillo. Chris Hill went along on our test drive. He put our 16 year old at ease during the test drive by telling him about other test drives he had experienced. He even complimented him on his driving. Chris was so easy to work with today, and was quite helpful when filling out the paperwork. He was polite, friendly, and accommodating throughout the entire process. Gerry and Chris made sure we were happy with our choice of vehicles, and answered all of our questions. i would recommend Kelly Ford to my friends! More

superb the best auto buying experience ever & we've bought a few! Everyone was absolutley awesome, accomodating, friendly, workable. Even though we did not p the best auto buying experience ever & we've bought a few! Everyone was absolutley awesome, accomodating, friendly, workable. Even though we did not purchase a ford it was like we were part of the family of fords. Thank you Kelly Ford More

Awesome Experience Working with John Henson It took us a while to find just the right SUV but John was more than patient. When new (used) vehicles came into inventory that met the specification It took us a while to find just the right SUV but John was more than patient. When new (used) vehicles came into inventory that met the specifications of what we were looking for, he was kind enough to text me about the vehicles. John didn't waste our time in texting about vehicles that didn't meet our expectations and that meant the most to us. We also had the opportunity to meet Mike and Tommy and both were extremely kind and helpful. Overall an awesome experience and I will definitely be back to work with John again. More

Great experience! We had the best salesman, John Henson. He was so easy to work with. Polite, friendly and knowledgeable. He helped us chose the right vehicle for our We had the best salesman, John Henson. He was so easy to work with. Polite, friendly and knowledgeable. He helped us chose the right vehicle for our needs at a great price. More

Finally! A dealer that knows how to service a Fusion Hybrid Took my Fusion Hybrid in for an issue that had been check previously by another dealer. The inverter coolant reservoir was leaking at the cap. The oth Took my Fusion Hybrid in for an issue that had been check previously by another dealer. The inverter coolant reservoir was leaking at the cap. The other dealer wanted to change the cap. Kelly's actually diagnosed the issue as the reservoir being overfilled. The only people that had serviced my vehicle was the other dealer. Kelly's removed some of the fluid, pressure check the system and found the cap did not need to be replaced. Additional, I asked them to turn on my daytime running light, which the other dealer said could not be done. The tech did it with no issues or problems. Overall, a great experience. I now have a new dealer to service all my Fords. More

Christopher Hill was great to work with Chris Hill made my buying experience very easy for a fist time buyer. I will call on Chris for my next purchase in the future. Chris Hill made my buying experience very easy for a fist time buyer. I will call on Chris for my next purchase in the future. More

2014 Ford Edge I went to Kelly Ford to purchase a new vehicle. I chose Kelly Ford based on the quality of workmanship and pleasant experiences I have had over the l I went to Kelly Ford to purchase a new vehicle. I chose Kelly Ford based on the quality of workmanship and pleasant experiences I have had over the last few years with their Service Department. My salesman, Mike Casey, did not disappoint. He was very attentive and patient and clearly and concisely answered all my questions. When I returned to Kelly Ford a few days later, Vinny Amore was very helpful while Mike Casey was busy with another customer. Carlos Arciniegas completed the sale and was very informative and pleasant. Purchasing a vehicle at Kelly Ford was a great experience! More

Complete satisfaction I visited Kelly Ford on a rainy Sunday and was pleasantly surprised at the dealership. I received excellent service by both my salesperson, Frank and I visited Kelly Ford on a rainy Sunday and was pleasantly surprised at the dealership. I received excellent service by both my salesperson, Frank and the finance manager, Sandra. At no point did I feel that I was being strong-armed into buying a car from them. Frank was very up front about everything and answered all questions I had about the vehicle I purchased. I would recommend this dealer to anyone I know that is looking for a new car at an affordable no-haggle price. More