Kelly Ford

"Kelly Ford is great to do business with" Being in the transportation and industrial cleaning business for many years I have purchased many vehicles and none was more enjoyable then with Kelly Being in the transportation and industrial cleaning business for many years I have purchased many vehicles and none was more enjoyable then with Kelly ford and their salesman James (Sheriff) Witherspoon. James and Kelly Ford had to go the extra mile to get what I wanted, they came thru and the next morning I was driving home in my new F150 STX. James is the only salesman to have contacted me after a sale, and still does to provide me with needed information and service reminders. Thanks James More

very pleasant with no pressure I worked with James (sheriff) Witherspoon and was very surprised to find that this was a no pressure and a very enjoyable experience. The Sheriff was I worked with James (sheriff) Witherspoon and was very surprised to find that this was a no pressure and a very enjoyable experience. The Sheriff was very helpful and knowledgeable and worked with me to find the vehicle that I was looking for. He has followed up with phone calls and emails and is sincere about insuring that we are satisfied and aware of services that are available to us. Sheriff's approach in selling a car is the best I have ever dealt with. Kelly Ford is very fortunate to have such an individual on their staff and I would most definitely recommend him to anyone looking to purchase a Ford vehicle. Kudos' to you Sheriff. More

Phil Pettus, Super Salesman Phil's approach to selling cars is the best I have seen in a long time. He stayed very calm and friendly throughout the entire negotiation process. H Phil's approach to selling cars is the best I have seen in a long time. He stayed very calm and friendly throughout the entire negotiation process. He followed up with email and phone calls and was extremely organized. He is very familiar with the product he sells. Kelly Ford is luck to have him as their Internet representative. Charlie and Vinny stayed very friendly even when a deal could not be reached the first day. They were very professional and the buying process was not painful. Christian in the Business Office made you feel as if she really loved her job, which she said she did. She was organized and had me out of there in no time at all. Cheryl spent time going over my new Escape today and was able to show me how to use all the gadgets I hadn't figured out. Thank you all for a very positive buying experience. Jeannine Arra More

Excellent no-pressure experience The dealership was recommended to me by Bobby Brown, and I worked with Chris Hill and Christain Dukes to purchase my new Escape. I was dreading havin The dealership was recommended to me by Bobby Brown, and I worked with Chris Hill and Christain Dukes to purchase my new Escape. I was dreading having to deal car salemans to purchase a new vehicle (no offense Chris), but I was very surprised to find that this was a no-pressure and actually a very easy experience. If you go to Kelly Ford for a car you should try to get Chris. He is friendly, honest and just easy to work with. I was pleasantly surprised. But the best part is that my new Escape is REALLY NICE!!!, .....Very beautiful and a great, quiet, ride. - Kevin Seidler More

Friendly, no pressure experience Mike Casey, Sr Sales Consultant, was helpful, knowledgeable and worked with us to reach an agreeable deal easily. John Kirby prepared the paperwork q Mike Casey, Sr Sales Consultant, was helpful, knowledgeable and worked with us to reach an agreeable deal easily. John Kirby prepared the paperwork quickly and clearly and patiently explained the documentation to quickly close the deal. It was an overall pleasant car purchasing experience. More

Best vehicle purchasing experience ever! I was completely satisfied with the sales person, dealer, vehicle, and customer service after the sale; thanks to Kelly Ford of Melbourne Florida, and I was completely satisfied with the sales person, dealer, vehicle, and customer service after the sale; thanks to Kelly Ford of Melbourne Florida, and John Henson! More

Highly Recommended! More times than not, consumers dread the car buying experience at dealerships, but The Kelly Team made it easy! I traded in 1 vehicle and purchased 2 More times than not, consumers dread the car buying experience at dealerships, but The Kelly Team made it easy! I traded in 1 vehicle and purchased 2. A used truck for my daughter and a new car for me. I knew what we wanted but had to stay within budget. They didn't have the 1 I wanted but they got it for me. There were a few issues with the used truck and they made sure to take care of it right away! We will be back for all of our future vehicle purchases! I LOVE MY FUSION!! I can't thank Mike and John enough for all their help!! More

Oil Change Tire Rotation I was in for my scheduled oil change and tire rotation. I was greeted promptly by Tiger Trainer. He shook my hand and was very friendly as he always i I was in for my scheduled oil change and tire rotation. I was greeted promptly by Tiger Trainer. He shook my hand and was very friendly as he always is. All my needs and services were met on this Service visit. I am a completely satisfied customer and don't have any doubts about the performance of my vehicle. It really gives me peace of mind knowing that I am in good hands with Kelly Ford Service. It's also nice not to be considered just a number but a part of the Kelly Ford family. At least that's how I feel when I go in for services. A job well done and to be recognized. Sam Nocera More

Best experience at a dealership! For the previous two vehicles we purchased, my husband and I went through our credit union to buy our them. I was apprehensive in wanting to deal wit For the previous two vehicles we purchased, my husband and I went through our credit union to buy our them. I was apprehensive in wanting to deal with the usual car lot visit. However, Chris Hill made it no nonsense and without any pressure whatsoever. He asked a couple of questions, we told him our needs/wants and price range and was able to get us a good deal. All without involving a "closer" or going back and forth. He answered all of our questions, no matter how trivial they may have seemed to someone else. Chris did a lot of the leg work for us, emailed me everything I needed; and, with a test drive of a couple of cars, I found the right vehicle for us (2014 Ford Focus SE). On top of all of that, I had texted him a service question not sure if he was the correct person to talk to. What do you know, he took care of the entire process. I didn't have to call anyone, he scheduled everything for me and will even handle receiving the car for me, if needed. It was a pleasant surprise to deal with someone knowledgeable and helpful to go above and beyond what we were so used to. He is a gem. But, from reading some of the other reviews, Kelly Ford seems to have quite of few gems in the mix. I look forward to telling everyone about my experience. More

Great customer service! I recently purchased a vehicle from Kelly Ford. We met John Henson on our first trip there, at this point we were just looking. He was extremely helpf I recently purchased a vehicle from Kelly Ford. We met John Henson on our first trip there, at this point we were just looking. He was extremely helpful but not "pushy" which is what we liked. We left that day and a few days later I decided I was ready to purchase so I contacted John and set up a time to meet. He remembered exactly what I wanted and helped me find the perfect car. Then he took us to Tommy and we were all able to collectively make an agreement. This was my first time buying a car on my own and I'm so glad I came to Kelly Ford. Everyone was extremely helpful and straight up. I would definitely recommend this dealership and John Henson. More