Kelly Ford

Outstanding Customer Service I visited several Ford dealerships before settling with Kelly Ford. Phil Pettis is the consummate professional. The Kelly Ford staff was courteous. Ph I visited several Ford dealerships before settling with Kelly Ford. Phil Pettis is the consummate professional. The Kelly Ford staff was courteous. Phil was in constant contact and very informative. Sandra Smith was awesome during closing.I felt comfortable and was completely satisfied throughout the entire process thanks to Phil Pettus! More

great place great salesman Kelly Ford is a classy place, they remember you when you come in the door. Very happy. this is my second time buying from this dealership. John remem Kelly Ford is a classy place, they remember you when you come in the door. Very happy. this is my second time buying from this dealership. John remembered me from my last purchase from 2 years ago. He recalled my interests, what I do for a living, etc. He is caring, listens, and finds what the customer needs and does his job with extreme efficiency and care. He did his best for me and I am pleased with the outcome. I will buy from him again and recommend him and his easy style, a non-pushing non aggressive way that makes a customer feel comfortable and at ease. Give this man an award for his integrity, caring ways and kindness. Good man. More

Great Experience Phil and the rest of the team at Kelly Ford did a fantastic job. I will definitely be back. The Finance Department was instrumental in getting a good Phil and the rest of the team at Kelly Ford did a fantastic job. I will definitely be back. The Finance Department was instrumental in getting a good rate and the right payment. Thank You. More

new truck purchase Working with the team at Kelly Ford was a pleasurable experience. Frank was very knowledgeable in the different F150 Models and the towing capabiliti Working with the team at Kelly Ford was a pleasurable experience. Frank was very knowledgeable in the different F150 Models and the towing capabilities which were very important in our selection. He took the time to explain the different features of the many different truck models to put us in a truck that met all of our needs! Frank, again, was a great person to deal with and made this what could have been a painful process very easy and for that I am so thankful. We will be back again when the time comes for our next purchase. More

Thank you I want to thank both Phil and Charlie for helping me find the best car to fit my needs. Both gentlemen are professional and personable and made the c I want to thank both Phil and Charlie for helping me find the best car to fit my needs. Both gentlemen are professional and personable and made the car purchase experience enjoyable. Phil is knowledgeable about each of the cars features and he really listens to your personal likes and interests to better fit your car selection to you. I asked them to find me a car that I would love and they did. This is my forth car from Kelly Ford and and they just keep getting better. The service is always excellent and employees are always happy and helpful. I get my car serviced there so I will continue to stop in say hello. More

Run from this dealership The lies perpetuated by the Kelly Ford team resulted in great out-of-pocket expense to me. I am extremely disappointed with this overall negative exp The lies perpetuated by the Kelly Ford team resulted in great out-of-pocket expense to me. I am extremely disappointed with this overall negative experience. More

Amazing dealership I went to Kelly Ford after just driving by it and seeing a vehicle I was interested in. As soon as I was looking around for someone to speak with, I I went to Kelly Ford after just driving by it and seeing a vehicle I was interested in. As soon as I was looking around for someone to speak with, I was greeted with a smile. The gentleman introduced me to Greg Kroupa, who listened to my needs and my concerns and landed me in the perfect car. My engine had blown in my car on the way over and Greg understood the urgency of my situation. He was there with all the answers and was very patient and understanding with my circumstances. Carlos Arcineagas was incredible as well. He worked his magic and got me the payments I wanted and worked with me throughout the entire process. I can't say enough good things about this dealership. Not for a moment did I feel pressured. I will be a loyal customer from here on out! Go see Greg and Carlos at Kelly Ford for a no pressure experience that you will be extremely satisfied with. More

Wonderful Experience Chris was wonderful and made the experience of purchasing my new Ford that much better! He was friendly, knowledgable, and very helpful. This is my se Chris was wonderful and made the experience of purchasing my new Ford that much better! He was friendly, knowledgable, and very helpful. This is my second car from this dealership and I am very pleased with them. Thanks again, Chris! More

Go see Casey and Mike at a Kelly Ford. Thank you Casey Tucker and Mike Casey for finding me the prefect vehicle. You both worked extremely hard for my family and I. This was the best experi Thank you Casey Tucker and Mike Casey for finding me the prefect vehicle. You both worked extremely hard for my family and I. This was the best experience we have ever had. You gained a customer for life!! More

Excellent Buying Experience We went to GatorChrysler first with a pre-approved finance letter. Looked at about 6 different caravans and town & country's, anything between 09-13. We went to GatorChrysler first with a pre-approved finance letter. Looked at about 6 different caravans and town & country's, anything between 09-13. Overpriced and no movement at all from the advertised price plus only wanted to give us about half to maybe a third of the value in our trade in. They would not provide rough interest rates based on banks in area, but looking at the 'rough estimates' I could tell it was very high. Next day a visit to Kelly was a complete flip flop. The advertised price on the van was exactly where we would expect it to be if not a couple grand less. No reason to haggle. Also came with a 3 month/4000 mile power train at no additional cost. They offered us over 4-times the trade in that gator offered! The financing was very reasonable for remaining balance after down and Rob was friendly, and straight forward with the numbers as was Sandra in Financing. Simply a great experience all around. More