Kelly Ford

BEYOND EXTRAORDINARY!!! Phil Pettus and Sandy Smith are the BEST OF THE BEST! I originally submitted an interest document through your website on one of your used vehicles. I Phil Pettus and Sandy Smith are the BEST OF THE BEST! I originally submitted an interest document through your website on one of your used vehicles. I needed to trade in my Excursion and purchase something a tad smaller! Phil responded that day via email and called me the next morning. I explained my situation and he directed me on what documents to bring so that they could make sure I received the best deal for my trade in. Phil was fabulous from the start explaining what cars I should actually be looking at in order to be financed (my divorce ruined my credit). He already had cars lined out for me to look at as well as what range I needed to be in with mileage and year of the vehicles. If that wasn't awesome enough, he then had me switch gears to leasing instead to help boost my credit. Also during our conversation while on a test drive, I happen to mention how my Dad always leased and that my Step-Mother had retired from Ford Motor Credit.... Phil immediately told me about the Z-plan and what I needed to do. Shortly after he went to turn in my papers, Sandi came over and introduced herself and reassured me that she was working to make sure things worked out for me. We went to her office and she worked her magic! Instead of leasing a new car .......... I was now buying a new car!!!!! WHAT?! WHAT?! Holy Cow, I never saw that coming!! I'm not sure who wanted to do the Happy Dance more ..... Me, Sandi, Phil or Charlie!! I was huggin' everybody!!! :) While I waited for the car to be detailed and then Phil said he would be right back that he wanted to fill the tank up with gas...... I called my girls and told them "Well, the bank wouldn't approve my loan to lease.... but they approved my loan to buy it!!" My children are still smiling about our new car and can't believe we now have a brand new car! There is sooooo much that these wonderful people did to ensure that one way or another I would get to leave with a car (other than my Excursion) that I would be here all day writing to get it all down. A prime example is Sandy picking up the phone and calling the lender to ask them to lower the rate for me! Who does that after a customer has already been approved?! SANDY DOES!!! Incredible, Fabulous, Wonderful, Amazing, Extraordinary People! Sandy and I will be besties from here on out! I have already been spreading the word at work about how wonderful these three people are and if you need a car this is where you need to go. I know that I am now a lifetime loyal customer. Thank you for treating me like a member of your family!!!! Sincerely, Dawn du Mee More

'We love our new white SUV Ford" I have been very carefully about money, I was checked different companies. I would like a car "made in USA" save money gas$$$ very good price with gre I have been very carefully about money, I was checked different companies. I would like a car "made in USA" save money gas$$$ very good price with great brand so Frank Saladino contacted me internet and support in all our process. He is very professional and show us different option, at the meantime we request something, so I recommend Thanks My husband, girls and I are very happy for purchase our vehicle with Kelly Ford. Yo soy muy cuidadosa acerca mi dinero entonces yo estuve indagando en diferentes empresas. Yo prefiero autos Americanos que ahorren dinero en consumo gas$$$ con buen precio y con la mejor marca de autos, entonces Frank Saladino me contacto por internet, brindo su soporte en todo el proceso. El es muy profesional y mostro diferentes opciones que llenaron todas nuestras expectativas por lo tanto lo recomiendo. Muchas gracias Mi esposo, mis nenas y yo estamos muy felices con nuestra compra en Kelly Ford. Si un dia a futuro tuviera que comprar otro auto se donde ir. More

Wonderful Experience! We were interested in a 2014 Explorer or Flex because they were discounted with the new year. Mr Pettus was quick to respond to our online questions a We were interested in a 2014 Explorer or Flex because they were discounted with the new year. Mr Pettus was quick to respond to our online questions and set a time for us to come and see him. He was well prepared to show us what we were interested in and did not try to upsell us at all. We were pleased with his knowledge and sincere treatment. He worked hard to get us to the number we were comfortable with, including the amount we needed for our trade in vehicle. I would definitely recommend Mr Pettus & Kelly Ford! More

great salesman This man is awesome!!! He showed me the new and used cars to go for a teat drive and then we review the price of the car very funny helpful and well r This man is awesome!!! He showed me the new and used cars to go for a teat drive and then we review the price of the car very funny helpful and well respected man. More

My first Ford Experience If my Dad finds out I bought a Ford, I'm in trouble. He raised me to dislike Fords due to a 1952 experience. But he's passed on now and the world, man If my Dad finds out I bought a Ford, I'm in trouble. He raised me to dislike Fords due to a 1952 experience. But he's passed on now and the world, manufacturer's, attitudes, etc. change. My wife essentially initiated contact with Frank (our salesman) via internet and he promptly replied to her requests for what she would like to see by showing us some options. We picked out a "Certified-Used" vehicle that met with both my wife's and mine great satisfaction. Frank was very helpful before and after making the decision to buy thru talking about car features (good and some we were not interested in). Also, after the buy in pointing out advantage options to purchase the vehicle. Basically, he took the time to explain all the process features of buying a vehicle. It was extremely helpful for my wife (first time buyer) and to me since its been awhile since I bought a car from a dealer. More

New Car Lease It's been twelve years since we've been in any car dealership. All Kelly Ford staff is professional, courteous and knowledgeable. Our salesman, "Tod It's been twelve years since we've been in any car dealership. All Kelly Ford staff is professional, courteous and knowledgeable. Our salesman, "Toddzilla" in particular not only walked us through the entire transaction, but also is extremely knowledgeable about leasing. Business Manager, Carlos helped us get the car we wanted and made us comfortable throughout the transaction. We live closer to another Ford dealership, however Kelly is now where we will get our next vehicle. Kudos to a remarkable group of people! More

Amazing! If you want a great deal. See Greg kroupa. He is cordial and proffessional. He fought to get me a great deal on my vehicle. If you want a great deal. See Greg kroupa. He is cordial and proffessional. He fought to get me a great deal on my vehicle. More

Best Experience with Chris Hill My family and I purchased a car in December from Kelly Ford and Chris Hill went above and beyond to make this experience everything it was. He listen My family and I purchased a car in December from Kelly Ford and Chris Hill went above and beyond to make this experience everything it was. He listened to our requests, showed us exactly what we were interested in, and followed through on every promise he gave. I strongly recommend Chris Hill if you are interested in finding exactly what you want while avoiding the heavy sales pitch. He was a pleasure to work with and has continued to call and check up on us for the past month. More

Loving my new 2014 ford fusion! My experience with Kelly Ford was an enjoyable one! My brother-in-law Jessie suggested that I buy a 2014 Ford Fusion that he had seen online...he fel My experience with Kelly Ford was an enjoyable one! My brother-in-law Jessie suggested that I buy a 2014 Ford Fusion that he had seen online...he felt that it would be the perfect car for me ...at first I was hesitant as I had always bought Chrysler cars but after taking it for a test drive and meeting my salesman Michael Casey, I was convinced that the 2014 Ford Fusion was the car for me. Michael was very professional...friendly and courteous and I thoroughly enjoyed working with him...and I am going to refer my friends to Michael Casey in the future! More

second time customer and love it! Phil was my salesperson in 2012 when I bought my first car from Kelly Ford, and I had such a great experience that I drove back last month from Miami Phil was my salesperson in 2012 when I bought my first car from Kelly Ford, and I had such a great experience that I drove back last month from Miami to trade in my car and get a new one with Phil. Buying a car for a woman could be a very intimidating experience. Phil is extremely patient and understanding, and made me feel like I was important. I have to be honest and say that Ford is not the car or make of my dreams, but if it means dealing with Phil..... I'm sticking to Ford for a while! I highly recommend this dealer and have nothing but good things to say about Phil and my experience there. He is devoted to what he does and knows what he is doing!! My finance person was Sandy and she was also great!!! Very knowledgeable and explained everything in detail. My experience at Kelly Ford was wonderful and I will be back when I'm ready for a new car again!! More